Show Posts
|
Pages: [1]
|
2
|
Mike's Software / Qimage Ultimate / Re: Installed update to wrong OS
|
on: October 19, 2017, 05:16:24 PM
|
Thank you. I am following your directions. If I disable the printer from managing color, a box opens up on the left side of my screen. Can't seem to close it and it covers my picture selection. Evidently I must follow these directions each time I want to print. Appreciate your help.
|
|
|
3
|
Mike's Software / Qimage Ultimate / Re: Installed update to wrong OS
|
on: October 18, 2017, 08:08:01 PM
|
I do not have XP on my system. Only Windows 7. Here is a copy of what I sent via email. Hopefully this makes more sense.
I have been a user of Qimage since 2011. After the last 2 updates to the program, there appears to be no co communication between my printer settings and the software. I am using Windows 7x64 and have a Canon Pro9000 Mark II printer. I go to my printer, select my paper size and my print size. I am trying to print a 5x7 print on 5x7 paper with border. I get a 4x6 print centered on 5x7 paper. If I do manage to get Qimage to print a 5x7 print, it only allows borderless. I go back to my printer settings, re-set perimeters, and am back to square one with a 4x6 print on 5x7 paper! I am afraid to uninstall Qimage and reinstall. I only have the latest update downloaded with the link and new password you sent me. I have experienced this issue since the last two updates. Never had a problem before. Hopefully you can help me rectify the issues I am experiencing. I thank you in advance for your attention to my dilemma.
|
|
|
4
|
Mike's Software / Qimage Ultimate / Installed update to wrong OS
|
on: October 18, 2017, 03:58:54 PM
|
Please help. I installed qimage ultimate to the wrong operating system! I am using windows 7 and downloaded for XP. I am having difficulty in printing from my printer, Canon Pro 9000 Mark II. I change my setting in the printer, but they do not transfer to qimage with those settings. Can I have directions for uninstalling and re-installing the correct program, please? Or can I uninstall and re-install the previous version? I love qimage, but am so frustrated at this point that I could cry! Thank you in advance for your assistance.
|
|
|
|