Mike Chaney's Tech Corner
May 16, 2024, 10:03:49 PM *
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1  Mike's Software / Qimage Ultimate / Re: Installed update to wrong OS on: October 19, 2017, 05:49:54 PM
I think I finally got it All!  Thanks for your help, Fred.
2  Mike's Software / Qimage Ultimate / Re: Installed update to wrong OS on: October 19, 2017, 05:16:24 PM
Thank you.  I am following your directions.  If I disable the printer from managing color, a box opens up on the left side of my screen.  Can't seem to close it and it covers my picture selection.  Evidently I must follow these directions each time I want to print.  Appreciate your help.
3  Mike's Software / Qimage Ultimate / Re: Installed update to wrong OS on: October 18, 2017, 08:08:01 PM
I do not have XP on my system. Only Windows 7.
Here is a copy of what I sent via email.  Hopefully this makes more sense.

I have been a user of Qimage since 2011. After the last 2 updates to the program, there appears to be no co communication between my printer settings and the software.
I am using Windows 7x64 and have a Canon Pro9000 Mark II printer.
I go to my printer, select my paper size and my print size.
I am trying to print a 5x7 print on 5x7 paper with border.
I get a 4x6 print centered on 5x7 paper.
If I do manage to get Qimage to print a 5x7 print, it only allows borderless.  I go back to my printer settings, re-set perimeters, and am back to square one with a 4x6 print on 5x7 paper!
I am afraid to uninstall Qimage and reinstall. I only have the latest update downloaded with the link and new password you sent me.
I have experienced this issue since the last two updates.  Never had a problem before.
Hopefully you can help me rectify the issues I am experiencing.  I thank you in advance for your attention to my dilemma.
4  Mike's Software / Qimage Ultimate / Installed update to wrong OS on: October 18, 2017, 03:58:54 PM
Please help.  I installed qimage ultimate to the wrong operating system!  I am using windows 7 and downloaded for XP.  I am having difficulty in printing from my printer, Canon Pro 9000 Mark II.  I change my setting in the printer, but they do not transfer to qimage with those settings.  Can I have directions for uninstalling and re-installing the correct program, please? Or can I uninstall and re-install the previous version?  I love qimage, but am so frustrated at this point that I could cry! Thank you in advance for your assistance.
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