Mike Chaney's Tech Corner
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1  Mike's Software / Qimage / Re: Profile drop? on: October 22, 2010, 02:37:10 PM
Hi Fred,
Thanks for all your help, everyone else too.  I'm out of my league here, can't figure it out.  We're calling in our computer dudes, bringing in the big guns!  I have another issue if you're interested.  We work on a network here, that may be useful info.  Everytime I open a folder from our network that was altered on our computer C (we have three Mac's that we retouch and crop on, A,B & C) I get a warning sign (see attached).  Then if I have to go back into that folder later on (say for instance for a remake) Qimage shuts down when I click on the folder.  Any suggestions?  Shannon
2  Mike's Software / Qimage / Re: Profile drop? on: October 15, 2010, 06:43:30 PM
Hi Terry,
If you mean by soft proofing, making the image big on the screen then yes, I just tried that.  I was just printing some wallets.  We can fit a row of 9 wallets on a 24 in wide page.  I had three rows of the same image queued (27 wallets all together) and after it printed I could see that the third wallet from the left side in the third row was a lighter color.  Just that one.  Every other wallet was fine.  Anyway so I double clicked on that lighter wallet in the queue which brought it up bigger and I didn't see anything suspicious.  I figured out how to take some screen snapshots so I'm attaching some of them. 

Hi Fred,
I will try your suggestions.  But no this anomaly occurs very randomly on different images.  The snapshots I'm attaching are from this morning and a different image.  The image that printed lighter is highlighted in the queue.

Thanks, Shannon
3  Mike's Software / Qimage / Re: Profile drop? on: October 15, 2010, 04:18:04 PM
Okay,
We work on a network, so we use a pc with qimage on it to print from.  When I'm ready to queue up a page, I open qimage, then navigate to the clients folder who's order I want to print.  Depending on the size of the order will determine the size of my page.  It's always 24 in. wide, but the length varies.  I think that particular page was about 32 inches long, because that was a sports job where there are a lot of different kids in one folder.  I click on the thumbnail in the qimage screen, set the number of prints the client wants of that pose and size in the box that says Copies to add and go over to the Print properties section where the different sizes of portraits are kept.  I pull down the menu and select the size I want.   
I did try investigating why random images are printing lighter.  On the computer screen you can't see that the print is lighter or is going to be lighter.  It's only after the print comes out of the printer that I know its wrong.  I did double click on the image to see if there was anything different about it in qimage, but I didn't see anything.  There was no paint bucket or anything. 
I called the company where we purchased our printer from and they told me it was qimage, so thats why I'm asking you guys.  I emailed Mike a couple days ago, but he has not gotten back to me yet.  I hope this info helps, my boss is getting frustrated with the amt. of waste we are getting from this problem!  I appreciate all the help so far!
4  Mike's Software / Qimage / Re: Profile drop? on: October 14, 2010, 09:50:56 PM
Sorry about the info, you'll have to guide me, I won't know what to give you till you ask me.  We are using the Epson Stylus Pro 7900.  We use roll paper, 24 inches wide, by 100 ft in length.  We are using an epson profile ep 78_98 LJsunset_eSatin300g_720icm  Our Settings:   Res:  Mas 300ppi, Res:  High - 180 ppi, Interp: Hybrid, Sharepn: 5 Default. 
The Monitor profile we use is: SRGB IEC61996-2.1

Those prints in attachment we all layed out in qimage next to each other so the paper was the same.  If you will tell me how to do a screen snap I will certainly do that too.

Thanks, Shannon
5  Mike's Software / Qimage / Re: Profile drop? on: October 14, 2010, 08:12:34 PM
You are looking at a scan of a print.  I was printing a 3.5in x 5in sports image and I told the driver to make 3 copies.  Got anything?
6  Mike's Software / Qimage / Profile drop? on: October 14, 2010, 07:38:07 PM
Has anyone seen this before?  I'm not sure how to describe it, so thats why I sent this attachment.  I'm printing multiple prints from the same file, but sometimes one of them is a different color.  What gives?  Please help! :-\
7  Forum Rules, Status, and Info / Forum Feedback, Status, Issues, etc. / qimage - problem with profile dropping while printing on: October 12, 2010, 06:19:19 PM
Has anyone seen this before?  I'm not sure how to describe it, so thats why I sent this attachment.  I'm printing multiple prints from the same file, but sometimes one of them is a different color.  What gives?  Please help
8  Mike's Software / Qimage / (5) report zero pixels as height or width on: August 11, 2010, 08:18:09 PM
I'm on a network.  I use photoshop cs4 to crop my images then move to a pc with qimage to load them so I can print them.  Lately everytime I open a folder to print the images I get a pop us that says all my crops are (5) report zero pixels as height or width.  I'm using the latest version of qimage, just down loaded last friday.  I thought that would end the error message, but it didn't.  Any suggestions? Huh?  Shannon Cry Roll Eyes : ;these faces are funny
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