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1  Mike's Software / Qimage Ultimate / Re: HP Z3100 and Qimage Ultimate not printing specified size on: December 08, 2010, 11:31:05 PM
Quote
Derek,

The spooler settings are choices in the printer driver and actually in Windows territory. If you go directly to printers faxes settings and to the advanced setting of a driver's properties menu you can make that the default and it will stay the same for any application you print from. Do you have two drivers installed for the same printer?

That there is a difference in output between the two settings is wrong but it doesn't surprise me.

In the driver's properties menu 'Print Processor' via the printers faxes settings the z3100 Default data type is set on 'RAW". Print processor was set on 'hpipp6fg', I have now changed it to hpzpp5nn. This is the 1st time I have gone into the 'Print Processor' menu and changed any of the settings in there. The print processors list shows 7 listed, MS_XPS, hpzpp5nn, hpzpp5i3, hpzpp40m, hpzpp054, hpipp6fg, WinPrint.

I only have the one driver (61.101.366.41) installed for the printer.

Derek









 

2  Mike's Software / Qimage Ultimate / Re: HP Z3100 and Qimage Ultimate not printing specified size on: December 03, 2010, 12:40:05 AM
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I get the feeling that, knowing this, there may be another workaround that doesn't involve having to eliminate the spooler.  Have you tried both the EMF and RAW spool options in Qimage under "Edit", "Preferences", "Printing Options"?  You may want to try both with the spooler on because this sounds like a data format issue between the Z3100 driver and the Windows spooler.

Quote
RAW , Hpzpp5nn printprocessor is the default and I have that setting + I use the spooler all the time. Keep the print data in memory too as it speeds up mutiple run printing when activated there.

Hi

Ulitmate was already set to EMF. Swapped to Raw and turned the spooler back on, The image prints to the correct size. Swapping to EMF image gets stretched. Checked Pofessional Edition and the setting is at Raw which explains why it is printing correct size and Ultimate wasn't as it was set on EMF.

Derek

 
3  Mike's Software / Qimage Ultimate / Re: HP Z3100 and Qimage Ultimate not printing specified size on: December 02, 2010, 04:51:56 AM
Thanks for the info Mike

I will try the EMF and Raw spool options tomorrow. 5.51pm here in NZ now and time to pack up and go home.

Derek
4  Mike's Software / Qimage Ultimate / Re: HP Z3100 and Qimage Ultimate not printing specified size on: December 01, 2010, 11:01:36 PM
Hi

Thanks Mike for your reply earlier. Before going back to work I printed on my home desktop HP K550 A4 printer via Ultimate and the smaller print size 169x127mm and printed to the correct size, also tried at work on my HP220 desktop and also printed correct size. then the Z3100, the print image was stretched. Used the 'Reset the Printer' setting via Ultimate while the Z3100 was shown in there as the default printer and making sure I used no old setups, changed the paper size in the driver everything else was left on default settings, paper icc in Ultimate changed clicking 'no' for restoring settings. Printing the same 297x395mm print size as yesterday the print came out stretched again by 10mm. Used the 'Reset all Program Settings' and printed out again not using any old setups, print stretched 10mm again.

I remembered not long after purchasing the printer with it's earlier firmware and drivers I had problems trying to print my large files to 1.5m long prints set on best quality. Only way I found I could print them then without dropping the quality was by bypassing XPs spool file and using the 'print directly to the printer' option.

Tried this and now the Z3100 is printing to the correct size as shown in the Ultimate preview 297x395mm.

The printer has the latest driver 61.101.366.41 Aug 2010 and Firmware 7.0.0.3-7. My Windows XP Pro 32bit is set on auto update and up to date.

I'm happy to come up with a solution to get it to print the right size

Derek


5  Mike's Software / Qimage Ultimate / Re: HP Z3100 and Qimage Ultimate not printing specified size on: December 01, 2010, 02:16:13 PM
Mike

I will reset the printer when back at work just to make sure I hadn't reloaded any old setups. Pretty sure I had clicked no when selecting printer profile for loading the settings.

Derek
6  Technical Discussions / Printers / XP printer properties / color management / AdobeRGB1998.icc question on: December 01, 2010, 12:25:09 PM
Hi

When I go to 'Printers and faxes' click on my Z3100 printer's properties and 'Color Management'  by default sRGB Color Space Profile is showing on the list of 'Color Profiles currently associated with this printer'. Do I add onto the list AdobeRGB1998.icc or just leave it as it is. I have searched the net and can not find any imformation on this.

Derek
7  Mike's Software / Qimage Ultimate / Re: HP Z3100 and Qimage Ultimate not printing specified size on: December 01, 2010, 11:15:56 AM
Ernst

Thanks for your comments and time spent on your reply. Yes have the PCL3 driver. I have default of driver settings in the Z3100 printer preferences: fax-printer settings with color management set on 'Application managed colors', Margins/Layout on 'Standard' and Resizing Options at 'Actual size'. Do have some printing shortcuts saved in the driver but could do with adding more. I'll copy the psd file to a Tiff when back at work see if it prints to the correct size. Just thought I would mention Picture Framing is my core business, this is my 1st large format printer even though I have had it for a while now am still novice at printing.   

I didn't notice any minor cropping but will check when back at work. Running on XP Pro 32bit though a router to the Z3100.

Derek
8  Mike's Software / Qimage Ultimate / Re: HP Z3100 and Qimage Ultimate not printing specified size on: December 01, 2010, 01:50:12 AM
Thanks for your quick response Fred

I have done as you suggested resetting the printer setting via Ultimate. Unfortunately this has not fixed the problem. Still adding on 10mm along the length when printing the A3 size, the image would be in the center of the paper if the extra 10mm wasn't added on.

I usually go into the printer setup each time I print unless I'm using the same media and paper size. Entering the Ultimates printer/page setup prior to printing to check the printer settings and change if necessary. Paper type is set on printer when paper gets loaded in, quality is adjusted as required in printer settings, colour management is always set to "Application managed colors", and resizing set to "Actual size"

Printing smaller size 169x127mm via Ultimate the image prints at 169x131mm, Professional Edition prints 169x127mm, printing from CS3 the print comes out at 169x127mm.

'Resetting the printer' using Ulitmate the printed image turned out flatter with less contrast and less black. I found I needed to turn the printer off then on again before I was able to get printing back to normal.

Derek
9  Mike's Software / Qimage Ultimate / HP Z3100 and Qimage Ultimate not printing specified size on: November 30, 2010, 03:42:28 AM
Hi, new here and hoping to get some help

Printing on my HP Z3100 using Qimage Ulimate the finished print is not always the size specified. My latest print for example is a clients work printed on A3+ paper. Print Properties set on Qimage to custom 420x315mm, auto crop off so qimage preview shows finished size will be 315.0mm x 419.8mm. Margins set to center the image on paper. When printed the image is stretched on the length by 10mm to 315x430mm. the image also is off center, 10mm less white boarder at the bottom than at the top. The file is 18.69MB 8bit 2212 x 2948 pixels psd file. My client uses a mac

I reprinted changing the Print Properties to A3 (297x420mm) auto crop off, centered and printed and got the same 10mm stretch. Qimage preview shows 297.0 x 395.0mm and printed on the A3 fine art paper 297x405, also off center again

I have the Professional Edition version and have recently purchased the Ultimate version. Loading the Professional version and setting Print Properties to A3, View/Print Queue shows 297x396mm for the same psd file. Printing from Professional Edition version the print prints to the correct size. 297x396mm

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