Well, for starters, the 1st video, Getting Started, doesn't illustrate the options available to me.  For example, the video shows that clicking on a thumbnail opens a print size dialog.  I get no such dialog and I have to double-click on a thumbnail to get the picture into the queue.  So right away the tutorials don't work for me.  Where do I find the correct tutorials for my version, 2010.209 Professional?

I haven't tried the Reset Printer trick in Qimage yet to get rid of the square, but there's another major reason I am not using Qimage.  The quality of the picture that is printed through Qimage is horrible.  The picture comes out darker than the original photo and the resolution is badly grainy.  And that's printing a 5x7 photo where the original resolution of the photo is 3264 x 2448.  When I print the same photo by right-clicking on the photo and selecting Print (Windows 7), I get a very nice print.  I guess I don't have Qimage setup properly, but I don't recall doing anything to cause these problems.  I like Qimage for some of its capabilities, but if I cannot get these simple problems resolved, I'll have to find other ways to do my photo printing.

Qimage2.JPG is what I see when I ask the printer driver to show me a preview of the picture before it is printed.  It is also what gets printed.

Fred - I added 2 links to full size images in my previous post.  Can you use them?  I'll email them to you as well.  thorne

Fred - got this error after sending you an email:
 Diagnostic code: smtp;550 5.1.1 unknown or illegal alias: wathre.ssz@verizon.net

UPDATE - I worked around this problem by using my printer software to print the picture:  in Windows Explorer, right-click on photo and select Print.  I mean what do I need Qimage for if all I'm doing is printing 1 photo per page anyway, right?  I would like to solve this Qimage problem though.

Thanks for the quick reply, Fred.

Numbers in upper right hand preview panel are "Page 6.000 x 4.000 in. (600x600)". That's in the "title bar" above the picture preview.

I don't really want this printing 2 pictures on one 8x10 page. I want 1 picture per 4x6 page let's keep the discussion to that scenario.

I made multiple prints with different printer and Qimage settings and all the prints have the unwanted square. FYI the unwanted square is a piece of the photo from the bottom middle.

"Enable Advanced Printing Features" is already unchecked in the printer driver.

I'll see if I can figure out how to upload a snapshot to this forum.  (can't find how to upload a photo - need help)  I put a screen snapshot on my web server:
http://thornev.net/media/Qimage.JPG
And here's a snapshot of the problem, note the square in the upper left corner:
http://thornev.net/media/Qimage2.JPG

I'm using Qimage to print Xmas cards so I hope someone can resolve soon.  When I print a 4x6 picture on 4x6 photo paper, Qimage puts a 1-inch square piece of the photo, overlaying the 4x6 photo, in the upper left corner making the photo unusable.  Job properties I'm using:

Print Properties = 4x6
Landscape mode
Optimal Spaced
Mntr ICC - set to use my Samsung monitor properties
Prtr ICC - Let printer driver manage color
Everything else is OFF.

Printer is HP Photosmart C309a.  Latest printer drivers are installed.  I'm using Qimage Pro version 2010.209 on Windows 7 Pro x64.

The picture displayed in the picture window looks fine, but when I print with preview ( a setting in my printer), the 1-inch square has been added.  I don't remember having this problem with 8x10 prints.

UPDATE - If I print two 4x6 photos on an 8x10 page, both prints get the 1-inch square on them.  UGH.