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1  Mike's Software / Qimage Ultimate / Access violation in module ntdll.dll - Read of address 00000000 on: April 16, 2019, 07:14:23 PM
I haven't used Qimage for a while so I updated it to V2019.116 and tried to print on my Epson R400 and got an Access violation at address 7749221D in module ntdll.dll.  I was able to print on a black & white laser printer with no problems.  Everything has been working great with Qimage up to this point.  I'm using Windows 10 with the latest updates.  Any ideas?
2  Mike's Software / Qimage Ultimate / Re: v2019.105 issues/comments on: December 19, 2018, 06:27:30 PM
I am also having problems with 105 which I also had with 104.  18-126 worked perfectly.  I am using an Epson SC-P400 printer.  The problem I am having is I que something up to print and hit the print button and Qimage just ends.  When I start it back up I get a screen saying it had ended abnormally and I click on normal to bring it back up.  When I print again, it may or may not end again.  I am able to get my prints out, but I sometimes must try several times.
3  Mike's Software / Qimage Ultimate / Re: v2018.108 issues/comments on: August 29, 2017, 07:00:34 PM
This problem never happens when I increase the Top Margin to 0.25.  It only happens with the default of 0.1167 and would not happen there if Qimage actually started the print at 0.1167 instead of starting it at 0.051 when using the default.  I am using Epson ink.
4  Mike's Software / Qimage Ultimate / Re: v2018.108 issues/comments on: August 28, 2017, 04:03:17 PM
I am not in poster mode.  The attached picture was printed 5 X 7 on a 8 1/2 X 11 photo paper.  I cut off the right side and bottom before I scanned it.  I am happy with the change I made to the Top Margin - it solves my problem.  I don't have time to continue responding to this issue.  I only reported it so others who may have the same problem can solve it.
5  Mike's Software / Qimage Ultimate / Re: v2018.108 issues/comments on: August 28, 2017, 01:53:33 PM
Quote
When you get the red stripe, do you see that if you do a print preview, or does the preview look normal?
   

This is a great question!!!
Fred
The preview looks normal.  The problem is that even though Qimage is set to print with a top margin of 0.1167, it is actually starting the print at 0.0578 from the top.
6  Mike's Software / Qimage Ultimate / Re: v2018.108 issues/comments on: August 27, 2017, 11:29:07 PM
After doing some serious measuring, I found when the top margin is set to default of 0.1167, the picture actually starts printing at about 3.25/64 inch or 0.0578 from the top of the page.  The bad area is about 6.5/64 inch or 0.1016 from the top of the page.  At 0.1167 or 7.5/64 inch from the top of the page, the picture is perfect.

When I change the Total top margin to 0.25, I actually get 1/4 inch before the picture starts printing.
7  Mike's Software / Qimage Ultimate / Re: v2018.108 issues/comments on: August 27, 2017, 09:34:41 PM
Quote
I haven't been printing much lately, but I have been doing updates to Qimage on a regular basis.  I have an Epson P400 printer and I always print on 8 1/2 X 11 Glossy photo paper.  Mostly I print 4 X 6 or 5 X 7 and occasionally 4 X 7.111 which is 16 X 9 format.  Yesterday when I printed some 4 X 6 prints, I noticed the top edge of the prints had a redish stripe across the entire page.  I tried printing with a couple of other programs and got no stripe.  The other print programs started the prints a little farther down the page.

So I went into Qimage Edit, Preferences, Print & page formatting, page margins.  The Top Fixed margin is 0.1167 as was the Total.  I changed the Total to 0.25 and the problem disappeared.
I think your default top margin is a little low for the Epson P400.

Hi Mr Pratt,
I assume the P 400 is the same as SC P400?
What size paper did you tell your printer you were using, still 8.5 x 11?
What size prints were giving you the problem.?
How many per page and how placed?
** The Margin adjustments should really be left at default. Those are for specialty pages like a book page.

Please answer the above questions, or set your driver to Default settings using the icon shown in the screen snap attached.
I suspect that should fix it.
Also reset the margins to default.
Let me know please
Fred

Yes, I have the SC P400 printer, I am using 8 1/2 X 11 photo paper and I told the printer 8 1/2 X 11.
I have the problem when printing anything, single or multiple pages.  It fails on the top two 4 X 6 prints, on the top 5 X 7 print or on both 4 X 7.111 prints.  I let qimage place the pictures.  The redish strip is on any picture at the top of the 8 1/2 X 11 page.  The stripe is about 1/8 inch wide.  The picture still appears in that 1/8 inch but it has a redish tint to it.

I have had this printer for about a year now but this problem just showed up recently.  Prior to this I had no problem printing anything.  I know Epson has updated the driver a few times since I got the printer.  Maybe they caused the problem.  The current driver is v6.75.

I'm happy with the change I made and do not want to make further changes for fear that it could take me many hours to get back to a working Qimage.  I only use this printer for printing various size photos on 8 1/2 X 11 photo paper.
8  Mike's Software / Qimage Ultimate / Re: v2018.108 issues/comments on: August 26, 2017, 06:43:45 PM
I haven't been printing much lately, but I have been doing updates to Qimage on a regular basis.  I have an Epson P400 printer and I always print on 8 1/2 X 11 Glossy photo paper.  Mostly I print 4 X 6 or 5 X 7 and occasionally 4 X 7.111 which is 16 X 9 format.  Yesterday when I printed some 4 X 6 prints, I noticed the top edge of the prints had a redish stripe across the entire page.  I tried printing with a couple of other programs and got no stripe.  The other print programs started the prints a little farther down the page.

So I went into Qimage Edit, Preferences, Print & page formatting, page margins.  The Top Fixed margin is 0.1167 as was the Total.  I changed the Total to 0.25 and the problem disappeared. 
I think your default top margin is a little low for the Epson P400.
9  Mike's Software / Qimage Ultimate / Re: v2014.233 issues/comments on: June 09, 2014, 04:37:59 PM
Did you forget to put the in the link to get the new software?

http://www.ddisoftware.com/qimage-u
10  Mike's Software / Qimage Ultimate / Re: Qimage Ultimate Learning Center - Videos Available Now on: February 22, 2011, 06:10:03 PM
I forgot to mention that keepvid.com does requre Java.  Also, to get the highest quality picture when playing these saved videos, I use use VLC media player which can be downloaded for free.
11  Mike's Software / Qimage Ultimate / Re: Qimage Ultimate Learning Center - Videos Available Now on: February 22, 2011, 05:52:11 PM
Since Mike gave his permission for us to download the videos from Utube, I thought I would share how I do it.  First go to the internet site that has the videos:
http://www.ddisoftware.com/qimage-u/learn.htm
Then select the video you want by going to the "Video Large" column and right clicking on the "720P video".  Then select copy shortcut.

Go to http://keepvid.com/ and paste what you copied into the url space at the top.  Then click download.  You will then be presented with a quality screen.  I click "High Definition - 1280x720" and then click save and tell the program where you want to save the file.

Repeat for each video you want to keep on your PC.
12  Mike's Software / Qimage Ultimate / Re: Problem printing 3 4X6 Pictures on an 8 1/2 X 11 with Epson R1900 on: February 20, 2011, 12:08:56 AM
Thanks Terry.  The "Paper Size and Printable Area" video explained exactly why my images were growing in size.
13  Mike's Software / Qimage Ultimate / Re: Problem printing 3 4X6 Pictures on an 8 1/2 X 11 with Epson R1900 on: February 19, 2011, 08:13:11 PM
I changed my R1900 printing preferences from Borderless to Borders.  Now all the pictures print exactly 4X6 without having to move them down and right.
14  Mike's Software / Qimage Ultimate / Problem printing 3 4X6 Pictures on an 8 1/2 X 11 with Epson R1900 on: February 19, 2011, 07:21:51 PM
I want to print 3-4X6 pictures on one 8 1/2 X 11 sheet with no space between pictures. When I select "Print Placement" Optimal or Compact, it prints them with no spaces, but it puts the pictures on the top and to the right side of the page. When I first saw that I thought "great, that's going to save me a couple of cuts. However, with further inspection I found that the pictures had grown in size.  It looks like the pictures all have a size of about 4 3/32 X 6 1/8.  The top left picture was actually 4X6 but a little is missing from the top and left side.  The top right picture is 4 3/32 X 6 with a little missing from the top.  The bottom picture 4 3/32 X 6 1/16 with a little of the picture missing on the left side.

I then found I could do an "Edit Page" and could move each of the pictures left and down or I could do a "Select all" and drag all the pictures left and down and get the output I wanted (the pictures are now all 4X6 with nothing missing). But, I could not find a way to save these setting, and I need to repeat this process for each page I print.

Is this a problem with Qimage V 2011.114?  Is there a way to tell Qimage to save the format Optimal or Compact with the pictures shifted right and down?
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