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Mike's Software / Qimage / Re: off color problem
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on: September 14, 2011, 09:34:01 PM
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Guess I will upgrade to Ulitmate, but at least my print life can get back to normal Thanks for all your help, and not blowing off a long time customer. These days, customer service and attention is a big deal. Too bad some companies are so big that they can afford to forget that... for now.
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Mike's Software / Qimage / Re: off color problem
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on: September 04, 2011, 06:30:34 PM
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yes you can send them, I have also offered to send anything he wants to see. When I upload from a session, all the nef files go into a new folder by themselves called unprocessed. There are no other files of any other type of files in that folder.
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Mike's Software / Qimage / Re: off color problem
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on: September 03, 2011, 09:25:04 PM
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OMG!! I could hug you right now!!! I don't know if there is a way to go back, but at least I am not quite the idiot the guy at Adobe is making me feel like. Yes it is 12.04 x 64, yes the first session I noticed it was July 15 I cannot thank you enough for taking so much time to help me. You just don't know how much that means to me! Becky Hardgrave Hardgrave Photography
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Mike's Software / Qimage / Re: off color problem
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on: September 03, 2011, 07:29:11 PM
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Okay, I do have it run an action that is Portraiture - skin softening software in the #4 box preferences when I run Image Processor I just try running some without Portraiture as well, but no difference The processed file is cropped in ACR, as are all the other files I have a screen shot of the Image processor setttings, how do I attach it to a post?
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Mike's Software / Qimage / Re: off color problem
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on: September 03, 2011, 05:47:07 PM
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I sent it yesterday with YouSendit, I'll send you another one that processed correctly also.
I put two images that were shot side by side with the different results into the XVI32 and did a screen shot to send to Adobe sending now
Acutally, I process by selecting all in bridge folder, going to tools - photoshop- image processor I usually don't go to scripts, then image processor, but I can try that
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Mike's Software / Qimage / Re: off color problem
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on: September 03, 2011, 04:20:21 PM
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Only a jpg problem thus far, Adobe claiming that it is impossible so I am sending files to someone there and the screenshot Mike attached with the red circles - we will see...
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Mike's Software / Qimage / Re: off color problem
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on: September 03, 2011, 09:51:44 AM
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Problem not found and fixed after all Now to find out why PS CS5 is randomly assinging some files with double color space profiles... Any suggestions on where to look welcome.
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Mike's Software / Qimage / Re: off color problem
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on: September 02, 2011, 04:51:31 PM
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I switched color preferences in PS to North America Prepress and so far so good. I did have it on North America General purpose - gone to custom by changing only the RGB setting from srgb to Adobe RGB. Thanks so much for you help!!! I'll let you know if things keep going great in the next week or if I still have issues.
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Mike's Software / Qimage / Re: off color problem
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on: September 02, 2011, 04:06:25 PM
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Now we are getting somewhere I Process with Image Processor - CS5 Just tried running it through CS3image processor on older computer and it processed all the files with none showing up as srgb in Qimage! So now to find the photoshop problem solution I wonder if there were any IP updates around the time the problem started... I guess on to another forum? Can you tell me how you got the file info in that format to look at? Thanks so much for your help!
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Mike's Software / Qimage / Re: off color problem
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on: September 02, 2011, 02:13:16 AM
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I started having the EXACT same problem just about a month ago and cannot get it figured out. I use Adobe RGB (1998) and in all my processed files the color profile reads Adobe RGB in every program except Qimage. Starting on a session done on June 17th, it is just random files that end up reading at srgb. Yesterday's session had 119 files and one of them randomly reads wrong only in Qimage. I will be watching this thread closely and hopefull can contribute if I figure it out...
The only thing that I can think of that might be different is I am using a 64 bit computer, but I changed to 62 bit about 6 months ago
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