Mike Chaney's Tech Corner
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1  Mike's Software / Qimage Ultimate / print image/file info on: March 16, 2012, 03:20:09 PM
Is it possible to move the location of this information?  As an example, I want to print 3 8x17 prints on 24" paper on my Epson 7800.  I choose a print size of 7.99 x 17 in the custom area and have a paper length of 17.5 or even 18 inches leaving plenty of room at the end of the prints.  When I check "info" it only allows me to print 2 images on the 24" paper wasting a ton of paper because it puts the info along the long edge.  Can I move the location of the image name to the end somehow?  I've searched the videos and forums here and don't seem to find anything addressing this issue.

Thanks,
danny
2  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 21, 2011, 11:53:38 PM
OK.  Printing is good.  Two problems still. Whenever I go to a new folder it puts up a message that the file can't be read.  It puts up one for every image in the folder.  Some of my folders have several hundred images and this takes a while.  It opens all the images in thumbnails but I can't do anything until I click OK to ALL the error messages.  Also, whenever I send an image to the printer it sends up a windows error message that "This document failed to print" and then the printer starts printing the image.
any ideas?
3  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 20, 2011, 03:29:48 PM
Sorry for the multiple posts.  My post and Terry's post did not show up until I posted the second time.
4  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 20, 2011, 03:26:30 PM
OK, guys, it seems to be working.  My IT guy changed the port from and internet port to a TCP/IP and re-installed the drivers to be sure they matched.  He also found that a previous IT guy had crossed two wires in one tip of the internet cable running the printer.  I bought the new version and all seems to be well.

Mike,

How many machines can I put the new version on?  I use one to print most everything in the studio and 2-3 to print on-site.

Thanks for all the help.
5  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 19, 2011, 10:55:00 PM
It appears to have been a network/driver issue.  I had set up the printer on an internet port and my IT guy switched it to a TCP/IP port and re-installed the driver.  He also discovered a previous IT guy had crossed two wires in one tip of my network cable tips which may have also been causing problems. Everything seems to work fine now and I activated QU.

Mike,
How many machines can we put QU on?  We normally print in the studio from one machine but print on site a lot from 2-3 others.

Thanks for the help, guys.
6  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 19, 2011, 01:43:52 PM
Fred,

Yes, Epson 7800.  I use both 17" and 24" rolls and print a variety of sizes from 4x6 to 24x30 including numerous odd sizes such as 6x13.  My two most recent attempts were 36 4x6 prints on 24" paper (which I could not try with QU due to the 4 print limit) and 4 8x10's on 17" paper.  I never got he 4x6's printed and for the 8x10's it printed the first two (essentially one sheet) and then threw an error code in the print queue box and shut down.  I finished those on one of my Epson 2880's.  As I mentioned earlier, it may be a network problem because the 7800 runs on a Cat 6 cable and the 2880's are on USB.  My IT guy is coming in later today to try and figure that part out.  It's just strange that it started happening all of a sudden.
Thanks for any help you might be able to render.
danny
7  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 17, 2011, 07:08:17 PM
Fred,

Thanks. Any ideas on why it will only print one sheet?
8  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 17, 2011, 05:38:49 PM
Fred,

I AM aware of that.  It just makes it very difficult for me to honestly evaluate it since I rarely print that small a number at one time and the main problem I am having now is that I will send two (or more) sheets to the printer and it will print the first one and then shut down.  This is happening in both QU and QS and I have reset and re-installed them both.  I've also rebooted all four computers along with my modems and other network advice and am now into my third day of no production and the stress of not being able to solve a problem that just came out of nowhere.  I've also un-installed the only program I have downloaded in the past 2 weeks (WorkStream - a new ordering program from one of our labs)
All suggestions are appreciated and acted upon.
Mike, do I need to re-post this in QS thread as well?  I tried to make it clear earlier that these problems apply to both versions.
I am also getting "I/O error 1231" codes from time to time (in both) now, as well.
9  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 16, 2011, 07:18:08 PM
I downloaded QU again and it appears to be working better than before but I can't really test it because I'm using and Epson 7800 and I can't print enough images to see if it will continue on and print a second or third page.  That has been one of the problems with QS - prints the first page and then quits.
10  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 16, 2011, 07:07:52 PM
Didn't really say that right.  I don't want to spend the money until I get these issues resolved.  I know the program works but if I can'[t figure out these issues I can't continue to use it.  The 4 print limit is still killing me.
11  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 16, 2011, 06:09:50 PM
Thanks.  I need to use QImage Studio because I am not going to buy Ultimate until I see how well this stuff works and the 4 print limit is killing me.  I've used QS for years in the studio, on our network and for all our print on site stuff and I can't figure out why it suddenly went nuts on me.
THanks,
danny
12  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 16, 2011, 03:08:09 PM
For me, it's happening when I go into a new folder.  It starts plastering multiple copies of this warning across the screen.  I have suddenly started having multiple problems with both my studio version and the trial version of QU.  It may be a network problem but I have no idea where to look.  In QS and QU it takes 2-3 minutes for thumbnails to come open, the programs just crash, I will load up several pages of prints and it will print the first one fine and then stoop and my print queue window shows an error in printing.  We are in the middle of a really busy time and I spent most of the day yesterday trying to fix this without bothering you guys but I am at a complete standstill with people screaming at me. (OK, it's not quite that bad, yet.)
Where do I look to figure out the problem.  I so wish there were some kind of phone support.
Thanks for whatever you can do.
danny
13  Mike's Software / Qimage Ultimate / Re: JPEG error #43 on: September 15, 2011, 07:51:42 PM
I keep getting the same message.  I clicked on a new drive and it put about 100 copies of this message and I had to close them all.  Anybody got a clue?
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