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1  Mike's Software / Qimage Ultimate / Re: Print issue on: October 30, 2011, 12:29:43 PM
Fred when I select that file and the image shows up in the Que it looks fine, the signature is all there, etc...  The only place where it doesn't view correctly is after I hit print, and in the Epson Print Preview window, I can then see its not correct.

Thanks,

Jason
2  Mike's Software / Qimage Ultimate / Re: Print issue on: October 29, 2011, 08:47:30 PM
UPDATE:  Just to see if it would work, I un-installed the driver and did a fresh install.  Set up everything as it should and the problem persists. 

I then went back to a previous print job, that printed properly, and went through it as if going to print some of the files in that folder.  I had Print Preview checked so to see if the issue was present and to my surprise, the issue is present in these files as well.

I then took a file that is NOT cropped and processed it.  I then opened it in Qimage and selected various print sizes, and used the crop tool within Qimage to move the final result to show my signature/copyright, etc...then saved that filter.  When previewing that image with the filter on, THE PROBLEM IS PRESENT still.  So, it seems to me that no matter how I get to the point of printing, the end result is an error in that the image is being cropped.  Hope that made sense.

Thanks,
Jason
3  Mike's Software / Qimage Ultimate / Re: Print issue on: October 29, 2011, 06:33:04 PM
Thanks Fred.  I sent in a help request to Mike via email when I first discovered the issue.  I then discovered this forum and registered and asked here hoping to get help and fix it right away.  I will wait for Mike's response...I can and will wait to get this right.  LIke I said, I have changed nothing (that I am aware of) and was getting prints exactly like I wanted until today. 

Thanks...

Jason
4  Mike's Software / Qimage Ultimate / Re: Print issue on: October 29, 2011, 06:19:36 PM
Hmmm...more issues.  I have the Print Preview option checked so it opens up in Epson's Print Preview box prior to actual printing.  I did this so as to see what is going to print and perhaps save ink and paper if its not correct.  In so doing, I can then see the signature is chopped off.

I have tried to do as you suggest, to no avail.  In fact, when I try to reset printer driver settings, Qimage crashes...never had that happen before.

As to creating a signature and saving it within Qimage, I just learned of that, and I will look into it more.  If I understand it, no matter what print size, the signature will print the same size, correct?

Can I create this signature in photoshop and then save it to the signature folder in Qimage?  Does it matter what file type it is?  More research is needed, and I will do so after I figure out how to get passed this issue.  Thanks for your help.
5  Mike's Software / Qimage Ultimate / Re: Print issue on: October 29, 2011, 05:51:51 PM
Fred,

I am using 5x7 paper.  The original file was created and saved AFTER cropping it to the 5x7 dimensions.  Knowing that Borderless expands the image, I am always very careful about my signature/copyright placment and make sure they are in away from the edges just a bit.  The amount being cut off is not just a little bit, over half of my signature is cut off.  Thanks for your reply...hope a remedy can be found so I can finish the print order.
6  Mike's Software / Qimage Ultimate / Print issue on: October 29, 2011, 05:38:09 PM
First time poster...so please excuse my ignorance.  I am a very happy user of Qimage Ultimate.  I print using my Epson 3880 and have been rendering beautiful prints, with no issues.  Its been a month or so since my last print session and today, I have run into a problem that I can't seem to resolve.

I will describe my workflow and settings and hopefully someone can find out what is going on.

I almost always process my files print specific.  That is, I do all adjustments, etc...and save each file cropped specifically for what print I want.  Once all that is done, I then add my own signature/copyright symbol sized just for that image and save as a Print file.

With Qimage Ultimate, I have created several preset jobs.  I then just have to Recall what job setting I want to implement and then pick the files I want and done.  Now, for some reason...upon recalling the job setting I want, pick the image, my prints are not placed correctly on the print and this eliminates part of my signature/copyright symbol.

Specifically, today I wanted to print a 5x7 of an image of my daughter.  I opened the 5x7 job settings, which has 5x7 as the paper size, borderless is clicked.

When I print preview this, Qimage is cropping off part of the image and the result is most of my signature is cut off.  I have tried various things to prevent this, to no avail.  Can someone help out?  I was able to do all of this before with no issues at all, not sure what has changed to create this issue.  Thanks in advance.

I should add that the print size selected is 5x7 in this case.  In the Print Que, it shows as a full 5x7 as well..  I have tried to print various print sizes on various papers (all borderless) and the issue is there as well...some how Qimage is cropping off part of the image, which is saved print size specific.  I am confused...
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