I can confirm aaronchan's 'fix' works for me too on Win 7 Ultimate (Japanese). As I mentioned in my original message, the OS is setup to function totally in English except that I have to retain Japanese as the non-unicode language because without this setting MS Outlook cannot display Japanese characters in message headers. As Mike suggests, it would seem that there is a conflict between the way registration information is encoded by QI Ultimate and the way that Chinese & Japanese Win XP & Win 7 write or read the values.
Nissin
So here is my question, if I upgrade my XP to Windows 7 which I'm going to do soon, will I still have the same problem as you discribed since I have to set my non-unicode language as Chinese according to use some non-unicode chinese program.
aaron
Yes, I'm afraid so. My experience suggests that whichever version of Win 7 you use, the registration problem will remain as long as your non-unicode language is Chinese - or Japanese, as in my case. Later I'm going to experiment by setting other languages as the non-unicode option to see if they also cause a problem. I'll let you know how it goes.
Nissin