Thanks for explaining everything. After a lot of reading on the web I too am of the same opinion as you. Windows does not display the true DPI, and DPI is meaningless anyway.
In fact the PPI of the photo determines the print size. I took a lot of persuading but I am there now!

Today I trialed two other well known resizing applications and QImage Ultimate was the easiest to use by far. I am truly glad I took the time out to do that.
QImage is a time saver for me, even with the trial limitations of only four prints per job. It didn't take long to master either, I just had to trust it to do what it was designed to do!

Thanks again Terry-M. Sorry for disbelieving you at first, but I had to prove it to myself to come to the inevitable conclusion. QImage is probably the best print solution for the phographer out there.

Thanks for replying!

Yes I am pressing the print button, and then I am checking the output file DPI with Windows Properties/Details. I get 96 DPI for the online print shop job, and 300 DPI for the web job.
The online print shop needs 300 DPI, not 96 DPI, and they don't want PPI.

The pixel size (PPI) of both files is 4950 x 3510.
4590/16.5" = 300ppi
However the DPI as reported by windows is 96 and 300.
They are different sizes too: 2.65 MB for the 300 DPI and 5.15 MB for the 96 DPI web optimized photo.

I have both prints back from the print shop in front of me, and the 300 DPI photo has lots more detail and contrast than the 96 DPI photo. Yet QImage optimized the 300 DPI photo for the web? I think it should be 96 PPI. A smaller file size for the web, but it is bigger as you can see.

Perhaps there is a bug in the software. I set my camera to give me 16MP photos.

Print to file web/online option reversed?

I am using the 2014.105 trial

Something is wrong with what I am doing, can you help please.

I want to send photo to online print shop at 11.7x16.5 and 300PPI and I set that into Step 1.

Print to file setup dialogue:

Step 1:
11.7 x 16.5 inches and 300PPI

Step 2:
Put dot to online printing gives 96dpi

Put dot to monitor/web gives 300dpi

Colour space is sRGB

I am checking the output file DPI with Windows Properties/Details

This seems to be reversed to what it should be?