I am so upset that Mr. Chaney doesn't answer his email. From what I read on this site in his own words:

If you bought Qimage Ultimate but you get the message "not found in database" or "registration expired", you either entered the wrong email or your registration has expired (it has been more than a year since you purchased).  If your registration has expired, you can click here to renew for another year of upgrades at $19.99.

I found this appalling as I paid over 150.00 between the old and new Qimage and I am entitled to to get what I paid for. I can't help I had to do a system restore and wiped out everything on my computer. He needs to provide a disc instead of downloads or this wouldn't happen.

Has anyone else have this issue? I will be darn if I am going to pay another 20.00 to download the software I already paid for. I want him to answer my email and give me link to download the software that I bought and paid for instead of charging 20.00 if it goes over a year.