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Mike's Software / Qimage / QImage One - Border issue/question
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on: January 02, 2021, 01:45:25 AM
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Hello,
Thank you for implementing borders. I am having an issue with QI1 on Mac, where when I add an inner-border to a photo, there is a 1 to two pixel wide white line between the right border and the photo (like a gap). It is there regardless of photo, and even in the detailed view. Is there a way to avoid this. For example, I am currently looking a at photo (ProPhoto PSD file), with a .08 black border, and there is a single pixel white line between the right edge of the photo and the right border (Note that I have selected the outside border button, and entered .08 in the inner border). Thanks!
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Mike's Software / Qimage / Re: Canon Custom Media Types on Qimage One (MAC)
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on: January 01, 2021, 08:38:59 AM
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Solved this issue:
Solution was similar to the PC side:
Select Printers and Scanners in System Preferences. Double click the Canon Printer you want to update from and then click the “Settings" cog icon in the upper right corner. Select the “Utility" tab, then click “Open Printer Utility” (which opens the Canon IJ Printer Utility 2). Select "Media Information" from the drop down menu. Click the "Update Media Information" button. That copies all of the media types (including custom media types) from the printer to the driver so that they appear as Media Type options when you go to print.
** Note that the Custom Media types are created and uploaded into the printer using Canon’s Media Creation Tool.
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6
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Mike's Software / Qimage / Qimage One - Resizing/Scaling
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on: December 29, 2020, 05:29:29 AM
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I am along time QIU user, having to switch to Qimage One due to migrating to Mac M1. Quality resizing is a highly touted feature of QIU. Is it handled the sam in QI One? Thanks!
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8
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Mike's Software / Qimage / Canon Custom Media Types on Qimage One (MAC)
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on: December 29, 2020, 04:18:53 AM
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Hopefully a simple answer to this question. I love Q-Image Ultimate, buy I have migrated to MAC and taking advantage of the amazing Apple M1 Processor. My last step is printing. Have my printer setup in the MAC, and I can see the Canon Custom Media types in Canon's Professional Print and Layout App, but I don't see the custom media types in the QImage One Demo I just downloaded. Note that the custom media types appear in the Canon Media Creation Tool for both the printer and the driver.
Can you help? I have painstakingly made custom media types and custom icc profiles for every paper I have (actually almost three years ago, but they still work perfectly), and I am extremely happy with the results from QImage Ultimate. I just need to get things flowing in Q Image One.
Thanks!
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9
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Mike's Software / Qimage Ultimate / Re: XPS driver works / Qimage Intelli-center: Not So Much [Solved the Problem]
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on: July 24, 2020, 04:27:55 AM
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Hi. Re-read your note. Thoughts below in RED. Also, your #1 seems most likely to me. I am going to check the paper setup again. As an FYI, I am using Ilford Fiber Silk Gold (11x17 paper), with the Canon Semi-gloss Media Type. (1) Paper is not the size you think it is. Measure your paper! I will measure.(2) Paper loading mechanism isn't loading the paper properly (or straight). The loading mechanisms aren't perfect so they may load the paper a bit too far to one side (or even crooked). If it were a physical issue, the issue would persist outside of Qimage.(3) The driver doesn't have the proper margins stored in its selection for the media size you selected. I put this last because I've only seen it once, but after ruling out the first two, this is the only other option. Remember that Qimage gets all specifications for the paper from the driver and that includes the non-printable margins. Ruling out the first two scenarios, the only way Qimage can be wrong when centering a print in IntelliCenter is if the driver itself is wrong. Question: Wouldn't this mean consistent results (success or failure), regardless of app I am using?As long as people realize, this is not good advice in general. Sometimes you get the right results... for the wrong reason. IntelliCenter centers prints on the physical paper; it works even if the non-printable margins are not equal. Center placement mode centers prints within the printable area, so when using Center placement, if you have a half inch non-printable margin on the bottom and a .25 inch margin on the top (which is common for some printers/papers), the Center placement option will not center the print on the page. It will be too high on the page due to the larger bottom margin. IntelliCenter on the other hand, will center the print even in that situation where the non-printable margins are unequal, provided you don't make the print so large that it is impossible to center it given those unequal margins. If your printer does have equal non-printable margins on the left/right and top/bottom, both center and IntelliCenter will perform identically.
IntelliCenter is what you want to use if you want the print centered on the physical paper every time. The only time it won't, as I pointed out, is if your printable area is not centered (your non-printable margins at the edges are unequal) and you do something like fill the entire printable area with a print (fit to page). In that case, you've filled a non-centered printable area with a print and there is no "slack" to move it to the center so no placement option will be able to center your print. But for most printing such as printing an 11x17 on 13x19 paper, an 8x10 on 8.5x11 paper, and so on, IntelliCenter will work perfectly.
Now, if it doesn't work, the fault does not lie with Qimage as there are other issues that can cause what you describe! These are listed below in order of probability.
(1) Paper is not the size you think it is. Measure your paper! I cannot stress this enough as I see it all the time. You buy a pack of 13x19 paper, print, and the print isn't centered. Get a tape measure and measure it. More than half the time when someone has this exact complaint, I'll get a response saying that the customer is shocked and the paper measured something different, say 12.75 x 13.1 inches. One tell-tale sign that this is the problem is when I ask them to turn on "Print Preview" in the driver so you get a driver preview before the print is actually printed. They usually find that the driver preview shows the print centered but when it comes out of the printer, it isn't. That's proof that Qimage has done it's job and the driver thinks the print should be centered: the reason it isn't is because the paper is not the size you told the driver!
(2) Paper loading mechanism isn't loading the paper properly (or straight). The loading mechanisms aren't perfect so they may load the paper a bit too far to one side (or even crooked).
(3) The driver doesn't have the proper margins stored in its selection for the media size you selected. I put this last because I've only seen it once, but after ruling out the first two, this is the only other option. Remember that Qimage gets all specifications for the paper from the driver and that includes the non-printable margins. Ruling out the first two scenarios, the only way Qimage can be wrong when centering a print in IntelliCenter is if the driver itself is wrong.
Mike
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Mike's Software / Qimage Ultimate / Re: XPS driver works / Qimage Intelli-center: Not So Much [Solved the Problem]
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on: July 24, 2020, 04:11:59 AM
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Much appreciated, good point about Intelli-Center value in top to bottom centering. I can only tell you what my experience is: Given the following:-same result for various paper types, sizes, manufacturers, as well as canon media type selections -use of either the XPS or regular driver -latest Qimage, and canon drivers and firmware -image always sized/cropped so that it falls within the printable space for a given media-type selection (for example - 1 inch border for Canon Pro-Platinum) Results:- In Qimage (Intelli-Center turned on): the right long-edge border of the print (when facing the printer) is always slightly larger that the left long-edge border of the print - In Qimage (Intelli-Center turned off): print is perfectly centered - Outside of Qimage: print is perfectly centered ***same result regardless of paper types, sizes, manufacturers, as well as canon/custom media type selections To be clear, I am a huge fan of Q-Image and will continue to use it (note that I stopped directly printing out of photoshop and stopped using Image Print once I mastered Qimage a few years back). I was mortified this morning as the Canon tech took me through the process of successfully printing in Print Studio, we could not get the exact same success in Qimage, and I thought I might be forced to use it instead of Qimage. I was thrilled and finding a solution in Qimage that was so simple that worked. Bottom Line: -What can I do to help you troubleshoot this issue? I will go and measure the paper for example. Until I can find a fix:-I would rather use center where I am getting measured equal results and worry about 1-offs when I encounter them. I don't expect many as the variation is margins seems to be at the top and bottom in portrait mode where I am having the problem on the left and right. As long as people realize, this is not good advice in general. Sometimes you get the right results... for the wrong reason. IntelliCenter centers prints on the physical paper; it works even if the non-printable margins are not equal. Center placement mode centers prints within the printable area, so when using Center placement, if you have a half inch non-printable margin on the bottom and a .25 inch margin on the top (which is common for some printers/papers), the Center placement option will not center the print on the page. It will be too high on the page due to the larger bottom margin. IntelliCenter on the other hand, will center the print even in that situation where the non-printable margins are unequal, provided you don't make the print so large that it is impossible to center it given those unequal margins. If your printer does have equal non-printable margins on the left/right and top/bottom, both center and IntelliCenter will perform identically.
IntelliCenter is what you want to use if you want the print centered on the physical paper every time. The only time it won't, as I pointed out, is if your printable area is not centered (your non-printable margins at the edges are unequal) and you do something like fill the entire printable area with a print (fit to page). In that case, you've filled a non-centered printable area with a print and there is no "slack" to move it to the center so no placement option will be able to center your print. But for most printing such as printing an 11x17 on 13x19 paper, an 8x10 on 8.5x11 paper, and so on, IntelliCenter will work perfectly.
Now, if it doesn't work, the fault does not lie with Qimage as there are other issues that can cause what you describe! These are listed below in order of probability.
(1) Paper is not the size you think it is. Measure your paper! I cannot stress this enough as I see it all the time. You buy a pack of 13x19 paper, print, and the print isn't centered. Get a tape measure and measure it. More than half the time when someone has this exact complaint, I'll get a response saying that the customer is shocked and the paper measured something different, say 12.75 x 13.1 inches. One tell-tale sign that this is the problem is when I ask them to turn on "Print Preview" in the driver so you get a driver preview before the print is actually printed. They usually find that the driver preview shows the print centered but when it comes out of the printer, it isn't. That's proof that Qimage has done it's job and the driver thinks the print should be centered: the reason it isn't is because the paper is not the size you told the driver!
(2) Paper loading mechanism isn't loading the paper properly (or straight). The loading mechanisms aren't perfect so they may load the paper a bit too far to one side (or even crooked).
(3) The driver doesn't have the proper margins stored in its selection for the media size you selected. I put this last because I've only seen it once, but after ruling out the first two, this is the only other option. Remember that Qimage gets all specifications for the paper from the driver and that includes the non-printable margins. Ruling out the first two scenarios, the only way Qimage can be wrong when centering a print in IntelliCenter is if the driver itself is wrong.
Mike
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Mike's Software / Qimage Ultimate / XPS driver works / Qimage Intelli-center: Not So Much [Solved the Problem]
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on: July 23, 2020, 07:58:06 PM
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Hi.
I have been printing for the last few years with the XPS drivers on the Canon 1000 and never had any issues with print quality.
*Note that I had custom paper profiles made for each of my papers (using Chromix Color Valet Service and printing the targets using the XPS driver).
**Note also that I went through the trouble to using the Canon Media Configuration Tool to create custom media types for each paper (these custom media types now show up in the "Media-Type" list in the printer driver options).
Where I have had trouble was with uneven borders when I print in Qimage (I generally like 1/2 to 1 1/2 inch borders depending on paper size and image). No matter what I have done, the left/right borders (In portrait orientation) are off by at least 1/8 of an inch (with the border on the side of the print closest to the power button being wider). It is noticeable on smaller prints and larger prints with smaller borders. Based on comments here recently, I switched to the standard driver (non-XPS), but still the same problem. I called Canon Tech support, and they took me through the process of printing outside of Qimage (in photoshop and Canon Print Studio). Outside of Qimage, My borders are even as expected. Out of last effort desperation, I changed Qimage from Intelli-center to Center. It worked!!! My borders are even.
Bottom Line:
(1) I am sticking with the XPS drivers. They work. I have had and continue to have no issues.
(2) From now on I will use Center, rather than Intelli-Center in Q-Image.
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Mike's Software / Qimage Ultimate / Building a new Rig - where should I focus for fastest Qimage experience
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on: July 14, 2020, 08:02:53 PM
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Hello.
First: huge Qimage fan and customer for the last 2.5 years. I retired my use of RIPs because Qimage is so good.
I am currently running a 1st gen Ryzen rig with an Nvidia GeForce 1080ti. I find that processing my images (example clicking the radius and amount boxes in the image edit screen) can be slow with delays. Click, wait, click wait.
Since I am building a new Rig:
- should I focus on the processor, the GPU, or both?
-Any advantage of Intel vs. AMD, or Radeon vs. Nvidia?
-I know that Qimage can leverage multiple cores, but does it mean the GPU is not a concern?
Note I am asking here for both the Qimage SW developer perspective and the Qimage user perspective. Note that my current rig runs fast for Photoshop, capture one, and any other SW in my process/print pipeline. However, I believe they use the GPU. Thank you.
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Mike's Software / Qimage Ultimate / Same ICC profile for XPS vs standard Canon Driver?
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on: July 14, 2020, 03:29:16 PM
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When I set up my Canon printer two years ago, the advice of the time was to use the XPS driver. Thus, I created the targets for all of my papers, and then had the targets converted to ICC profiles using the Chromix Color Valet service. So now that the advice is to use the standard driver, does that mean I need to have new ICC profiles made? I have had zero issue with color or image using the XPS driver. The only issue I have had is the annoying inability for margins to be 100% correct all of the time (was not a problem with my old Epson printers). If there is no change in image quality and my margin issue is resolved, they I guess I am ok with moving to the standard driver. Of course I have to factor in the annoyance of possibly having to have 15 papers (I pick based on image) re-profiled, which would cost a few hundred dollars (but also have to take into account the cost of the ink). Thanks in advance.
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