Mike Chaney's Tech Corner
June 17, 2024, 07:52:03 PM *
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 1 
 on: June 14, 2024, 07:07:39 PM 
Started by AlanG - Last post by AlanG
So read the post above mine. So I just tried printing a matte sheet, and it printed fine went back to luster, and, surprisingly it printed also. Go figure.

 2 
 on: June 14, 2024, 07:06:21 PM 
Started by NoelB - Last post by AlanG
This is precisely the issue I was having. Thank you for your post. Just tried printing a matte sheer, and it printed fine went back to luster, and, surprisingly it printed also. Go figure.

 3 
 on: June 14, 2024, 06:37:49 PM 
Started by AlanG - Last post by AlanG
That is correct.

 4 
 on: June 14, 2024, 03:46:54 AM 
Started by NoelB - Last post by NoelB
Okay, I am replying to my own question.
After posting I read the post below mine and followed Mike's instructions.
I determined that the culprit was having "Always set driver print quality to highest available".
Once that was un-ticked, all was well. The others can remained ticked without issue (at least on my machine).

 5 
 on: June 14, 2024, 03:15:31 AM 
Started by NoelB - Last post by NoelB
I am a long time Qimage user and never had any real issues that weren't operator error.
I have just acquired an Epson SureColor P5360 (the Australian model of the 5300/5370).

My issue is that when using the manual feeder and I choose a gloss or luster paper, the printer loads it happily and awaits instructions from Qimage to print.  If I hit print, the file is sent, the Epson ink window pops up as per normal but the image will not print.

If I change the paper type to Matt or Velvet Fine Art, it all works perfectly well even if it is using the same glossy paper that was loaded for the unsuccessful gloss/luster print.

Using Epson Print Layout with the manual feed and glossy/luster settings works perfectly well, as it does when printing from both Capture One and Lightroom.

Is there something that I am missing here?

 6 
 on: June 13, 2024, 05:16:40 PM 
Started by AlanG - Last post by MelW
You say that the unclog jobs print but that normal photos don't print?

 7 
 on: June 13, 2024, 03:13:47 PM 
Started by AlanG - Last post by AlanG
Tried your suggestions. Still doesn't print

 8 
 on: June 13, 2024, 11:34:38 AM 
Started by AlanG - Last post by AlanG
Thanks mike. I'll give that a try.
Alan

 9 
 on: June 12, 2024, 03:26:28 PM 
Started by AlanG - Last post by admin
Hi Alan,

For that printer, I would recommend clicking the AI Copilot button at the top of the main UI and then UNchecking all Driver AI checkboxes at the bottom except for Automatic Color Management (you can leave that one on).  Then hold the Shift key and click "Properties" to open the printer driver, make whatever settings apply to your printing like media type, size, quality, etc. and then "OK" out of the driver.  That will reset everything and should clear up any problems that might be stuck/remembered from before.

Regards,
Mike

 10 
 on: June 12, 2024, 12:11:32 PM 
Started by AlanG - Last post by AlanG
Hi folks,
I recently purchased QImage Ultimate, but have a rather strange issue. When I send a print job to the printer, it won't print. The job is sent, it is in the queue, shows as printing on the printer's display, but nothing happens. I'm using a fresh Windows 11 23H2 installation, up to date photoshop, Epson P5370 printer with up to date drivers and firmware. I should mention, that I'm attempting to print through the PS plugin. Everything else seems to be working fine, including scheduled head clean printing.

Any help and suggestions would be appreciated.
Alan

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