It's hard to tell. Please say what paper size you have set in the driver, what print size you are trying to print and what is the printable area being reported by QU, see just above th epage preview on the main screen. Also, what size does QUsay it's sending to the printer, look in the Queue tab?
I doubt it. QU can only do what the driver says it can.
When QU asks to spread the print over more than one page, that means the printable area of the page is smaller than the specified print size. It does not fool you by shrinking the print to fit without telling you - like some well known editing software!
BTW to minimise confusion, what you are calling "borders" are in fact page "margins". In QU borders are related to an image print, not a page.
Also, you can see the detail of Page Margins in the Edit-Preferences menu; you can increase the margins there if needed.
Give us some more details and then we may be able to help.
Terry

Hi Shaun,
Terry is likely at church this day, so until he returns, perhaps I can gather some data from you.

I brought up your printer in Qimage. I selected A4 paper.
I show a printable area of 11.376 x 8.00
(So far, do we agree?)
We have to establish if we are seeing and doing the same thing.

I would like you to click the TAB marked Queue located just next to the Job Properties tab... with an image in the queue... what is the total print size.?


The above quote needs to be clarified.
Does that mean that the image was presized in Photo Shop at a specific ppi, or is that the print size that you want to print?

Does a warning notice appear at the top of the preview panel when you add your image to the queue? It shows 2x2. Which means, Qimage will need 4 sheets of paper.
See screen snap.

If you made your print size (as Terry said) larger than the printable area 11.376 x 8.00, you will get a warning that Qimage needs more pages to complete your request.

Then when you print, you will be printing parts of your image on each page, and you are in Poster mode. 
If you are in poster mode, then Qimage will make 5mm margins (I guess. Terry is Metric Man) :-)   
I call them teensy weensy margins. It looks like about .196 inches to me.
Seriously, Qimage does this because using poster mode implies that you are going to paste the panels together to form a large poster type print, and the small margin facilitates butting then with overlap of margins, and pasting.

So if you answer the few questions above, we will have you all sorted.
Fred

This is not so
Qimage has changed the format of the print, (with your permission) to use 4 sheets of paper instead of one. It doesn't change what you see on your preview screen or Print Editor.

What size print are you trying to make?
I need to know that.
Forget this 8.94X6.38.
I also need to know the paper size and the printable area reported by Qimage above the top right preview panel.

Select some sensible paper type and size and forget the 35mm margins for now.
Let's get ourselves working properly.
I just told your driver that I have A4 paper. That gave me a printable area of 11.376 x 8.00
I punched in an 8.0 x 10 print size.
That's the size Qimage sent to the driver and that's what will come out of the printer.

Let's start from there.

Fred

So what's the problem?
You are fighting something that Canon built into their driver for a good reason, Apparently, as I mentioned before, there are probably areas on that 35mm of margin where some drive wheel in the printer will mark up that kind of paper.

You remind me of that old joke.
"Every time I bang my head against the wall, it hurts and I get a lump."
"What should I do?"

Fred

It's not as simple as that!    I installed that driver today and it insists that Fine Art  Museum Etching paper is loaded via the front tray, not the auto feeder. This implies that the media will not feed by the auto feeder due to its properties (thickness etc.) and Fred was right that Canon know the feed mechanism must have clear space, ie. 35mm margins on the narrow sides, for it to feed properly.
Shaun, if you want a bigger print on  Fine Art  Museum Etching paper use A3 paper which gives you a printable area of 322.1 x 412.9mm.
Otherwise your biggest print on A4 is 203.2 x 226.9mm.
Don't mess with cropping in Photoshop - you mentioned this in a previous post, specify the size in QU or  Fit to Page to get the biggest print and crop scissors on to fill the space. Adjust the crop position in the page Editor.
Use Crop scissors off to maintain the original image aspect ratio.
Terry

Hi Shaun,
I'm not convinced QU does change margins imposed by the driver. Although I've installed your driver, I cannot see a print preview, as no actual printer is attached, so cannot check what you say when poster printing is selected.
I listened to this and in summary Martin Bailey has used a Hahnemuehle profile because he is sure the Canon Fine Art papers are in fact Hahnemuehle papers. The significant feature of the Hahnemuehle profiles is they specify setting Matte Photo Paper and thus overcome the 35 mm margin problem because using that setting the margins are normal.
Obviously Hahnemuehle realised the limitations of the printer and worked around it.
The relevance of the Hahnemuehle settings has not been explained clearly before I think.  I expect you still need to feed from the front tray and no the auto feeder.
See attached screen shot, the normal margins vary between 3 and 5 mm depending on which edge of the paper it is.
GREAT!  Now we have that out the way you can concentrate on being able to learn all the features of QU.
Did you know about the learning videos here? http://www.ddisoftware.com/qimage-u/learn.htm
There's a few hours of happy watching and learning there. I suggest you start with the basics with QU open and reproduce what the video does as it progresses. It is possible to download the videos if you have a Youtube download utility in your browser.
Terry

Yes that is correct, the non-printable area on the page preview shows grey.
However, in the Page Editor there is no visual indication, the grey border is just a frame. The size & position tab shows the distance from the page edges and you cannot abd QU will not allow you to position an image outside of the printable area if you attempt to do so.
Terry