Mike Chaney's Tech Corner

In previous issues of Qimage (i don't remember which) I was able to print 13 x 38" landscapes.  I still ave several boxes of paper that size which i haven't used in a while. But the latest versions of Qimage limits me to 26.61 inches.  What gives?

I'm afraid that I would need more info to help. 
What printer?
Paper size;  sheet 13 x 38?
Are you using User Defined page size?
Is it a roll paper printer?
Fred

Qimage doesn't limit you: the driver does.  You've never been able to exceed the maximum length of the driver so it's dependent on the printer, driver, and media type.  If you click the Properties button on the Printers and Settings tab, you can go into the driver and set up your custom paper size in the driver; you should have the same length limitation in the driver.

Regards,
Mike

Thanks! That's really good to know... I've probably had as many driver updates as Qimage updates through the years. Since large landscapes aren't something to do regularly it went unnoticed until now.  I 'll try to roll back some drivers to clear up the problem. 

Thanks Fred  The printer is a PIXMA PRO-100 and as I remember I could type in any size paper that i chose to under User Defined. Since Qimage never limited paper size it must be a driver problem. (Thanks Mike)  I hope my machine managed to keep the old versions.  If not I'll wind up scouring the CANON Site.

Ron, I have and use my Pro 100 all the time for years. I have it as my primary printer with a driver version  of 286.2.40. That came off my install DVD in 2016. Plus I have verified Printer profiles made for my 100 at that date.
Mike has the same printer. I have never seen a driver change.
Fred

Yeah, as far as I know, the length limitation on the Pro-100 (and Pro-100S) has always been 26 inches.  38 inches sounds like an Epson spec.

Regards,
Mike

I wish I knew how I was able to print the large landscapes!  I  have two hanging on my walls and printed some for others.  Problem is I never owned an Epson printer.  I did have a Canon I960, I believe,  but that was a small carriage printer.  I have no idea what has changed.  If i do find out, I'll post it here  Thanks for your help!

I had one of those i960s. Burned out the head all the time.
Back to the question...... the only thing left would be if you had purchased a rip for the printer, which you likely would remember. They are very expensive.
In the meantime, stay well
Fred

If you printed with Qimage, you might still have the job in the job log.

Edit: I looked around and can't find anyone who has ever printed more than 26.61 inches in length on a Pro-100.  That length limitation has been listed in the manual since the printer came out:

https://community.usa.canon.com/t5/Professional-Photo-Printers/Pixma-Pro-100-paper-size/td-p/91858

The only way to print beyond that is to not use the Canon driver: to use a RIP that supports the Pro-100.  But I'm pretty sure you'd remember spending over a thousand dollars on RIP software if you did that.  ;)  QU can print a 38 inch long pano on the Pro-100 but it would have to be done in 2 sections, trimmed, and butted together due to the driver limitation.

Mike

I found that i had two PRO-100's installed.  One was identified as the the "Canon PRO-100 Series" and the other as "Canon PRO-100 Series WS".  The WS installation allowed me to insert a User Defined size.  But the driver still limited the size.   After research i found the WS meant Windows Product or similar.  Probably when upgrading to Windows 10.

I downloaded and installed new drivers from the Canon Site.  Still the same.  How did I print those 38 inch landscapes????  I didn't buy any RIP drivers!

If you are sure the 38 inch prints are one piece (you didn't connect two), the only possibility I see is that you had an early Windows driver that installed automatically from Windows (instead of the official Canon driver) and that early driver didn't have the 26.61 inch length limitation.  Since that time, Windows (Microsoft) may have updated their Microsoft driver to conform to Canon's 26.61 inch limitation.

Mike

I don't see any other way. And how 2 installations would control the same printer. That's strange.  I'm sure it's one piece.  I still have test print in the paper box with notes.  i tried to attach a photo of but i don't see it in the preview. Thanks for your input!

Given the print pictured in your last post, it cannot be 38 inches wide.  Even if the height is the full 13 inches, given the aspect ratio of that print, it can be no more than 24 inches wide based on the shot you provided.

Mike

Sorry, Mike.. I should have included a scale with the image i attached.. So here are two with a scale included.

Thanks.  I didn't really need the scale: I was using different software to measure and I measured the width and height incorrectly.  The print is about 650x225 pixels in your photo and if the paper is 13 inches tall with about 1/4 inch white space top and bottom, that gives a print of about 12.5 x 35.9 inches.  Pretty close.  So it looks like at some point, you had used a Microsoft/Windows driver that incorrectly allowed print lengths beyond the Canon 26.61 inch spec.  I'm guessing you probably wish you could find/reinstall that old driver but I have no idea how you would obtain Windows "stock" drivers from the past.

Mike

Drivers from the past would be great!  However if i "printed to file" (and I can at that size) how do i get that to the printer?  Just a thought . . .

Well that wont work.  Must be time to send them out or get a new printer   ::)

Yeah, as I'm sure you found out, that won't help.  Technically you could create a file but whatever you use to try to print it will have the same limitations because all software (outside of those expensive RIPs) will be bound to the driver.

Mike

Thanks!  This was a very informative discussion.  I learned a lot.

I have been following this thread with great interest and really have nothing significant to contribute, but I am curious, did you follow Mike's earlier suggestion and open your automated job log in Qimage?  My job log has every job I have EVER printed, going back over 16 years,  two computers and three printers ago. Yes it takes a half a minute or so to open, but it might at least tell you the answer as to what/how you did this. Just curious.

Yes i did look at the log.  Unfortunately Qimage was reinstalled as new about 2015 after a system crash.  No info there to account for what happened.  I've been using Qimage since at least 2003.  It's a great utility!