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Mike Chaney's Tech Corner > Technical Discussions > Printers > R1900 printer not in QU
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Author Topic: R1900 printer not in QU  (Read 10390 times)
Jim Shearer
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« on: December 13, 2015, 03:34:51 PM »
I have the R1900 and have printed many pictures over the years with it. I recently upgraded my printer drivers and now QU does not have the printer in the list. I tried rebooting the computer and resetting printer settings in QU. When I go to Printer Setup in QU it does not have the R1900 listed. It is listed in the Windows printers and I have printed a Windows test page.  Suggestions?
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Fred A
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« Reply #1 on: December 13, 2015, 03:37:35 PM »
Jim
Which version number of QU are you currently running?

Fred
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Jim Shearer
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« Reply #2 on: December 13, 2015, 03:39:46 PM »
2016.133
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Jim Shearer
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« Reply #3 on: December 13, 2015, 03:40:35 PM »
All I did was upgrade my printer drivers!
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Fred A
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« Reply #4 on: December 13, 2015, 03:44:54 PM »
OK,
Mike made a small change in the way QU reads new drivers and ports in 133

Just for testing, is there any way you can reinstall 132 and see if QU sees the new driver? 
Let me see if I can alert him to your issue.

Fred
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Jim Shearer
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« Reply #5 on: December 13, 2015, 03:51:50 PM »
I reinstalled the print drivers and all is well now. Sorry I didn't think of that before posting. Thank for helping
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Fred A
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« Reply #6 on: December 13, 2015, 03:53:15 PM »
Quote
All I did was upgrade my printer drivers!
Jim,
Just so we are together on this, the driver I just checked and the latest which I am downloading is just shy of 3 years old.
When you say, you are upgrading your driver fo9r the 1900, what version number is it?
I am showing 6.62 driver issued Feb. 2013

OK I will shut off the Batman searchlight that calls Mike.
Happy Holidays.
fred
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Jim Shearer
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« Reply #7 on: December 13, 2015, 04:20:22 PM »
Thanks Fred. Yes, that is the driver I am running now.
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