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Author Topic: Blue Background Color  (Read 32017 times)
nikshooter
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« on: November 15, 2009, 09:35:41 PM »

Hello All,
              Just bought Qimage and have printed several photos with great success. However, I just printed a photo collage and the background color came out a light blue color instead of white. I have the background color set for white on Qimage. Any ideas as to what happened? Thanks,..........Jorge
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Fred A
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« Reply #1 on: November 15, 2009, 10:05:10 PM »

Quote
and the background color came out a light blue color instead of
Jorge,
Just a little better description would help. When you say background color, you are referring to the Page Background color, or are referring to the background of your image?
It sounds like you mean the page color, but I just wanted to be sure.
What color is showing in the preview panel, large panel, top right?
Are you sure you don't have a border color turned on?
If all of these makes a NO!, can you make a screen snap of the main screen, and attach it to your reply?


Fred
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Fred A
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« Reply #2 on: November 15, 2009, 10:11:41 PM »

Forgot to mention,
a right mouse click on the background color button, defaults back to white or no color.
Fred
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Seth
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« Reply #3 on: November 15, 2009, 10:36:27 PM »

I agree, Fred. Don't know how you'd get a BG color unless it was added--even inadvertently.  If the collage was done in another package then brought to QI, I'd start looking there.
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Seth
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nikshooter
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« Reply #4 on: November 15, 2009, 10:49:31 PM »

Hi Fred,
             Thanks for the quick response. Sorry for not making things clearer. I'm referring to the background color of the page itself. On Qimage the preview pane is showing white as the background color but when I select print and get a preview window from my Epson R1800 printer it shows a light blue color instead of white. Also, I just noticed that if I right click on the preview pane and select "page edit" and select "soft proof" I can see the light blue color. Hope this helps,
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Fred A
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« Reply #5 on: November 15, 2009, 11:11:40 PM »

I have an R1800.
First of all, what size print are you making?
If you select fit to page, the largest that will fit on your paper, there is a blue lined border which indicates that the image is selected. That will not print!
Softproof tells us nothing  unless your printer profile or monitor profile is corrupted or wrong.
Please make a test print.
Then we will be able to decide where the blue problem lies.  I assume the print itself is normal, and the blue is only showing on the paper in the areas where there is no image.
Make a test print and then we will have real information.
No one can diagnose a print problem without making a real print!
If you do get a blue background on the print, make sure you do not have any filters turned on.
Fred
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Seth
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« Reply #6 on: November 15, 2009, 11:14:47 PM »

Aaaah, if you are using soft proof it may/will do a background color shift depending on the paper chosen in the driver.  It is trying to show the warm or uv flourescence of the papers.

If it's printing blue background, it has gotten added somewhere.
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Seth
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nikshooter
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« Reply #7 on: November 15, 2009, 11:19:40 PM »

Fred, Seth,
                 Yes, it is printing a light blue color for the background of the collage. I put the collage together using PS CS2 with the background color as white. I checked the filter selection in Qimage and do not have anything selected.
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Fred A
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« Reply #8 on: November 15, 2009, 11:23:20 PM »

Quote
put the collage together using PS CS2 with the background color as white.
Ok, now, simply use a different image other than the collage, and see if that prints with white as the background. I'll bet it does!!
Then you know that CS3 has imbued that file with a blue page.
Fred
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nikshooter
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« Reply #9 on: November 15, 2009, 11:41:39 PM »

Fred,
         I just printed that collage with CS2 and the background prints out as white. Strange stuff.........
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nikshooter
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« Reply #10 on: November 15, 2009, 11:53:14 PM »

Fred,
        I just tried something....I changed the setting from letting Qimage manage the printer settings and changed it to letting the printer drivers manage the settings and now I don't have the blue background, it's white.
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Fred A
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« Reply #11 on: November 15, 2009, 11:53:24 PM »

Quote
I just printed that collage with CS2 and the background prints out as white
Still waiting to hear what a print looks like when using a different image from the collage.
Printed from Qimage, of course!
Fred
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Fred A
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« Reply #12 on: November 15, 2009, 11:58:39 PM »

Fred,
        I just tried something....I changed the setting from letting Qimage manage the printer settings and changed it to letting the printer drivers manage the settings and now I don't have the blue background, it's white.

That seems to indicate that you had a bad profile selected. When you click on Let Printer handle the color, Qimage changes the printer output profile to a generic profile.

Glad you are all fixed.
Fred
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nikshooter
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« Reply #13 on: November 15, 2009, 11:59:10 PM »

Fred,
         I just printed a different image and the background comes out white, so I'm not sure what's different about this collage :-\
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nikshooter
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« Reply #14 on: November 16, 2009, 12:00:59 AM »

Fred,
        Thanks for your time and patience.......I can tell that I picked a good forum Smiley Smiley
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