Qimage

bjromer

Newbie

Posts: 1

Qimage

« on: November 15, 2012, 02:11:51 AM »

How do I get Qimage to recognize my printer when I open the printer/page setup tab the error reads that there is no windows printer installed...yet it works fine in PSE


« Last Edit: November 15, 2012, 02:20:29 AM by bjromer »	Logged

Terry-M

The Honourable Metric Mann
Forum Superhero

Posts: 3251

Re: Qimage

« Reply #1 on: November 15, 2012, 09:31:07 AM »

Hi,
Give us a little more information please:
Operating system, printer make & model. I quick Google search seems to show many problems with HP printers not being recognised correctly in Windows.

Is the printer shown in Windows Control Panel, Devices and Printers?
Do other applications such as Notepad or a word processor list the printer?

Terry


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admin

Administrator
Forum Superhero

Posts: 4220

Re: Qimage

« Reply #2 on: November 15, 2012, 03:01:59 PM »

As Terry said, we need a little more info: particularly what operating system are you running? Qimage does not populate the printer list: Windows does. Qimage simply asks Windows for the available printers and if it is saying no printers installed, there is a problem inside Windows where Windows is not reporting (returning) the printer list.

You might try "Help", "Reset all program settings" in Qimage but if you still have the same problem after that, something in Windows (related to printer drivers) is corrupted.

Regards,
Mike


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