Mike Chaney's Tech Corner

I have a panorama photo 11-3/4" x 34".  I print to my Epson 7800 setting paper size to 24 x 35 (borderless) roll paper, Auto Cut set to normal

I print the print and everything is ok.  

I cut the paper in half to use the unprinted paper later for any other orders.  I receive another order and print at the same size using the left over paper.  All settings remain the same except I turn off Auto Cut.  I still have it set for roll paper (borderless) and load as I would with roll paper.

When it prints, it does not print the last 3/4".  I end up with my photo being 11-3/4 x 33-1/4".  Fortunately the end that gets shorted is not a major part of the photo so it can be trimmed.  I just want to know so I don't waste paper in the future.

This has happened twice.  Should I leave Auto Cut on?  Would that be the problem? 

Should I print as Sheet paper non-borderless?  Will it print the entire photo?  I have always used borderless except if printing 8x10's on 8-1/2 x 11 sheet paper.

Any other insight?

Thank you,

Doug

Hi Doug,

You might want to try leaving an extra inch on both the leading and trailing edge of the roll: make the roll 2 inches longer and center the length of the print within that new (larger) length.

It sounds like what might be happening is that when you print the original, there is enough paper still on the roll to still feed the full length.  But... if you then cut that and try to feed the cut length back through, it doesn't have any roll left at the end to still push it through after it is cut.  All roll printers have a minimum trailing border that they need to feed the paper so my theory is that before you cut it, it is using part of the roll on the printer side of the cutter to feed the paper.  Once you cut that off, you are no longer able to print the entire length of the (now) sheet.

Regards,
Mike

Thanks Mike.  I'll have to try that.

Doug