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Title: HP Z Size output Challenge Post by: Vic on May 31, 2021, 08:05:28 PM Hi Folks,
I'm losing my mind and need some guidance here if possible. Here's the scenario I'm dealing with: I have two printers: HP Z5200 & HP Z6 Everything as far as drivers works perfectly on the HP Z5200, I can drop in a true 8"x10" and it will output exactly 8"x10". However, with the HP Z6 not so. The print constantly outputs smaller than 8"x10" and I cannot for the life of me figure out why it's doing this?!? On the HP Z6 in the QI dashboard, only the smaller sizes below 5x7 are available to print at exactly the correct sizes, but all sizes above 8x10 are asterix *8x10 and not available...what do i need to do to enable full usage of all sizes available? Reason I ask is because both printers are 44" wide, but only the HP Z5200 is allowing me full size usage in QI... Both drivers are the V4 version of the HP drivers available, I have tried copying every setting that exists in the HP Z5200 into the properties of the HP Z6 - but cannot get the files to print true to their original size - can anyone point me in the right direction? I'm at a loss, don't have any more hair to pull out and would be graciously thankful for any pointers from any Gurus in here that have had similar challenges in this regard. Thanks in advance :) Vic Title: Re: HP Z Size output Challenge Post by: admin on June 01, 2021, 10:37:12 AM 8x10 will only have an asterisk if the roll length is not long enough to fit an 8x10. What is the page size listed above the live view? Try increasing the roll (page) length in the driver.
Regards, Mike Title: Re: HP Z Size output Challenge Post by: Vic on June 01, 2021, 02:44:36 PM Mike, thank you for the feedback - I changed the roll length and it's good to go - appreciate your help as always, many thanks!
Cheers, Vic |