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Author Topic: hp9180 short prints  (Read 45602 times)
billterrance
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« Reply #15 on: January 15, 2010, 06:59:52 PM »

Thanks Ray, I have tried your suggestion and the print almost made it but ended about an inch short. It seems that this is memory related but I do not know how I can allocate more memory to printing with qimage.
Bill
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rayw
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« Reply #16 on: January 15, 2010, 10:21:56 PM »

Hi Bill,

I use the windows print spooler in xp - I'm not sure what you do. The spool file, may well need to use the normal windows swap file, afaik. There is also a built in help system that will point you into how to clean up disk space, release memory, etc. I've no idea about windows 7, nor much else, but maybe your swap file is too small. Best to stick that on a separate hard disk than the os, if you have a choice, for speed purposes. I guess a web search along the lines of 'windows 7 swap file' may bring up some clues , or 'win7 printer spool files'.

You will get it sorted, and then like me you'll probably forget about it  Smiley

Best wishes,

Ray
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Fred A
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« Reply #17 on: January 16, 2010, 10:14:50 AM »

Quote
but I do not know how I can allocate more memory to printing with qimage.
Bill,
Is there room in the computer to add more Ram.?
Fred
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billterrance
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« Reply #18 on: January 16, 2010, 11:05:12 AM »

Fred,
Yes, I could go to 4gb
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Fred A
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« Reply #19 on: January 16, 2010, 11:12:50 AM »

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Is there room in the computer to add more Ram.?
Then by all means add that extra ram.
In W7, in the gadget area right side of the screen, you can put the built in CPU and mem meter and you will likely see that W7 has taken half of your ram in order to run. It looks like about 1.4 depending on what starts up in your computer when it boots.
By adding 1 more gig of ram, that will all go to the usable part of ram.

Fred
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billterrance
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« Reply #20 on: January 16, 2010, 07:10:57 PM »

Thanks Fred,
My memory meter is running at 30% with no programmes open. I can increase the memory to 4gb but I had read somewhere that for 32bit windows, 3gb was the maximum windows could handle. Is this the case or will I get some real benefit from increasing to 4gb.
Thanks for your help
Bill
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rayw
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« Reply #21 on: January 17, 2010, 02:22:39 PM »

Hi Bill,

this explains how cs2 uses memory http://kb2.adobe.com/cps/320/320005.html . This is probably why it prints fine from there, assuming w7 is not that much different. Adding more memory may increase the speed, but provided the swap file is big enough, all other things being equal, following wind, etc.  it should not effect anything else. I think if you search out for your os and and version of PS, you may get a similar explanation to the link above. You can then understand a bit about what is going on. Then, for the Qimage print problems you are getting, you can possibly home in on what is different. Of course, a lot of software hangs on to memory chunks, etc. Have you tried rebooting the pc, then going straight into Qimage and printing the image? If that works, you know at least that it is capable on your setup - it is then something that is changing that setup.

Best wishes,

Ray
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billterrance
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« Reply #22 on: January 18, 2010, 09:53:57 AM »

Thanks Ray,
I may have a result! After reading the article I reduced the available RAM for photoshop to use and moved the scratch disc from my c drive to another hard disc. When I printed a 15 inch long print at the max resulution the maximum memory usage shown on the meter was 86% and the print completed fully.
I'm not sure whether what i have done was completely logical but in this case it seems to have worked.
Many thanks to you,Terry and Fred for your patience and advice - what would we do without folk like you!
regards
Bill
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Fred A
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« Reply #23 on: January 18, 2010, 11:29:49 AM »

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I may have a result! After reading the article I reduced the available RAM for photoshop to use and moved the scratch disc from my c drive to another hard disc
I was fascinated reading the exchanges regarding the adjustments to memory and Photo Shop.
Without going into a lot of time, could either of you (Ray or Bill) tell me what is a scratch pad, and what is it used for?
Fred
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Terry-M
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« Reply #24 on: January 18, 2010, 11:38:17 AM »

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I was fascinated reading the exchanges regarding the adjustments to memory and Photo Shop.
Me too, both fascinated and wondering about a scratch pad.  Huh?
Bill, have you done the memory check from Qimage Help since making these changes, would be interesting to see any difference?
Terry
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wolverine@MSU
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« Reply #25 on: January 18, 2010, 12:21:04 PM »

From the CS2 Help files:

When your system does not have enough RAM to perform an operation, Photoshop and ImageReady use a proprietary virtual memory technology, also called scratch disks. A scratch disk is any drive or drive partition with free memory. By default, Photoshop and ImageReady use the hard drive on which the operating system is installed as the primary scratch disk.

In the Plug‑ins & Scratch Disks preferences in Photoshop, you can change the primary scratch disk and designate a second, third, or fourth scratch disk to be used when the primary disk is full. Your primary scratch disk should be your fastest hard disk; make sure it has plenty of defragmented space available.

The following guidelines can help you assign scratch disks:
For best performance, scratch disks should be on a different drive than any large files you are editing.
Scratch disks should be on a different drive than the one used for virtual memory.
Scratch disks should be on a local drive. That is, they should not be accessed over a network.
Scratch disks should be conventional (nonremovable) media.
RAID disks/disk arrays are good choices for dedicated scratch disk volumes.
Drives with scratch disks should be defragmented regularly.

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Fred A
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« Reply #26 on: January 18, 2010, 12:56:15 PM »

Thank you.... sounds sort of like a swap file in Windows, but much more versatile.
Appreciate the help.
Fred
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rayw
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« Reply #27 on: January 18, 2010, 01:39:45 PM »

Hi Bill,

Glad you sorted it, and let us know it worked. Now for a 50inch print Grin

Fred/Terry, as Wolverine mentioned, and you guessed, a swap file system. Also, in some earlier (32 bit) versions of windows, there was a switch to utilise the 3Gb of ram, if available, and in PS you can set how much of that you want to use for PS.

Best wishes,

Ray
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billterrance
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« Reply #28 on: January 18, 2010, 02:12:20 PM »

Terry,
The memory check from qimage help is still at 1564 -221-1569.
regards
bill
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