All I do is hit the black X in the upper right to shut it down as any other program. Later in the day I get this cryptic message (Nothing else printed in the interim.).
Do I have to go to File > Exit each time and not use the Black X?
Hi Mack.
Are you saying that closing Qimage Ultimate using FILE/ EXIT from the menu works, but closing Qimage from the upper right corner (windows X ) X makes it ask for a reset?
I have been answering it as "Normal" when it asks. Should I use "Reset?"
Question. I thought you had done a RESET already.
Reset will clear out the ini files and you will have to reset a few things to get back to where you were. (But wait on that)
Next item: The first thing Qimage does upon opening, is to check for a printer. If it detects some sort of problem or anomaly, it will make a warning message.
So let's do two things (One at a time)
1) I would go into HELP menu and click RESET PRINTER.
Then
DO NOT USE ANY SAVED JOBS OR PRINTER SETUPS!Open the Printer Page setup and manually set the paper selection, paper size, quality, Color Management OFF!
Now Close Qimage and re-open.
Did that fix it?
If not, then something is "hosed" in an ini file.
2) Do a RESET ALL from the help file.
Again, do not use any saved jobs or printer setups at this time. RESET folder selection, printer setup, print size, etc. manually.
Now Close Qimage and reopen.
Let us know.
Fred
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