Mike Chaney's Tech Corner

Technical Discussions => Printers => Topic started by: BAltic on March 15, 2025, 05:30:20 PM



Title: PRINTER DRIVER AI Epson R2000
Post by: BAltic on March 15, 2025, 05:30:20 PM
Hi All,
New to forum, got new Win 11 computer and moving photo programs over.  I moved Qimage and updated and have run into a problem.  I have not used AI in Qimage before and am getting the following message:
PRINTER DRIVER AI
    Driver AI status for Epson ESC/P-R V4 Class Driver:
    This printer is not compatible with Driver AI
 
I did not have a problem with my old Win 11 computer.  When I click on media size, I get only 4 selections, user defined is not listed.  When I select printer setup, I do not get the usual Epson setup screens.  Can I turn off the AI and Qimage will reconizge the Epson printer driver?  I am puzzeled to say the least.....Thanks in advance,  Bob


Title: Re: PRINTER DRIVER AI Epson R2000
Post by: admin on March 16, 2025, 12:18:30 PM
I replied to your email and glad that resolved it: the official Epson driver was not installed (just the Windows generic driver).

Mike