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Title: Problem with A4 size Printing as A3 and image upscaling on epson 7900 Post by: sectionq on December 15, 2010, 08:15:31 PM Hi, hope someone has some ideas. I've been trying to print out a colour target on cut A4 sheets but it is printing A3 size and upscaling the target to fit A3 size. Everything is set up ok in the driver for A4 and in Qimage Ultimate the correct settings from the driver are showing up as they should. The print target is set to original dimensions (200mm x 260mm) and in the page preview on the right the shows as being slightly smaller than the paper but almost filling the page (as you would expect). The rest of the settings are the 'printer target setup.job' colour settings.
When I click print, the image is upscaled to 2x original size and the print head is trying to print to A3. Any ideas? Thanks in advance. sQ Title: Re: Problem with A4 size Printing as A3 and image upscaling on epson 7900 Post by: Terry-M on December 15, 2010, 08:27:53 PM Hi sQ
Quote I've been trying to print out a colour target on cut A4 sheets but it is printing A3 size and upscaling the target to fit A3 size. It sounds as though you are not using Custom "Original Size" or there is a ppi override in place, note the tick box in the screen shot below.Qimage has a special saved Job for target printing. Go to recall, J for Job and scroll to the bottom of the list to select {Q} printer target setup.job. See screen shots below for the resulting Job Properties and the Custom setting this special Job provides. Terry Title: Re: Problem with A4 size Printing as A3 and image upscaling on epson 7900 Post by: Fred A on December 15, 2010, 08:49:38 PM Quote The print target is set to original dimensions (200mm x 260mm) When I apply the target image in QU using Original size and switched over to metric, I get 201.2 x 146.5 mm at 390 ppi as the target print size. Where are you getting your sizes? Fred Maybe you have a different target? Please check the print size that will be sent to the printer by hovering the mouse over the preview panel or looking in the print queue? Title: Re: Problem with A4 size Printing as A3 and image upscaling on epson 7900 Post by: Terry-M on December 15, 2010, 09:04:26 PM Quote When I click print, the image is upscaled to 2x original size and the print head is trying to print to A3. Any ideas? One other thought, is there any scaling applied in the driver, check for that.Terry Title: Re: Problem with A4 size Printing as A3 and image upscaling on epson 7900 Post by: sectionq on December 15, 2010, 09:22:54 PM Cheers for the quick responses guys,
As far as I can tell, everything all looks good in qimage, I've applied the target printing job in the file/recall. The target file I am using is 200mm x 260mm with a resolution of 146dpi, I have applied the use original embedded size and in the preview in qimage the target image fits perfectly within the page size which is A4. All of the settings within qimage seem to be being picked up as they should be from the driver. When I click print in the printer progress box it says that the paper size is 'Super A3' so it would seem that all of my settings are being ignored. All very annoying ??? Title: Re: Problem with A4 size Printing as A3 and image upscaling on epson 7900 Post by: Fred A on December 15, 2010, 10:04:24 PM Can we see a few screen capture snaps from you that show the screen before you click print?
I will try to attach samples. Looking for printable area above the preview panel, and looking for size being sent to printer. Please note that in order to get the 200 x 260, I have to turn on the auto crop. Perhaps your target has the same ratio as the A4? Fred Title: Re: Problem with A4 size Printing as A3 and image upscaling on epson 7900 Post by: sectionq on December 15, 2010, 10:22:25 PM Cheers Fred,
there shouldn't be any cropping as the target is smaller than the page size, as I said all the settings seem to work out but it seems to go ahead and send an A3 page size to the printer instead, but you're right of course I need to send you some screen captures, I'll pop out in a bit and do that, sure it's something simple I'm missing. sQ Title: Re: Problem with A4 size Printing as A3 and image upscaling on epson 7900 Post by: Fred A on December 15, 2010, 11:31:38 PM Quote there shouldn't be any cropping as the target is smaller than the page size, as I said all the settings seem to work out but it seems to go ahead and send an A3 page size to the printer instead, but you're right of course I need to send you some screen captures, I'll pop out in a bit and do that, sure it's something simple I'm missing. Of course no cropping! I was just trying to show you that I could not achieve the size/dimensions that you provided using my target unless I turned on auto crop. That would be a no no. But it does illustrate to me that my target is a different size from yours, and your required print size cannot be made using my target. As far as I know, when you print a target for a purpose, and you got the image specifically for that purpose, then as Terry pointed out, you use ORIGINAL SIZE using the JOB named Printer Target Setup. Whatever print size turns up from that, it the correct print size for the target printing job. I await you sending me the target file via email. You have my email address from earlier this evening's email. We will figure it all out. :-) Fred Title: Re: Problem with A4 size Printing as A3 and image upscaling on epson 7900 Post by: sectionq on December 16, 2010, 01:06:46 AM Thanks everyone, all sorted now, it was of course my bad.
Turns out I picked a media setting that doesn't come in A4 only Super A3 so Qimage was actually correcting my mistake by scaling up the image to fit the preview to the new size, I had a play about with different media settings until I found one that did the trick. FYI the setting I was using was single weight matte paper, anyway, lesson learnt. sQ |