Mike Chaney's Tech Corner

Technical Discussions => Printers => Topic started by: Jim Shearer on December 13, 2015, 03:34:51 PM



Title: R1900 printer not in QU
Post by: Jim Shearer on December 13, 2015, 03:34:51 PM
I have the R1900 and have printed many pictures over the years with it. I recently upgraded my printer drivers and now QU does not have the printer in the list. I tried rebooting the computer and resetting printer settings in QU. When I go to Printer Setup in QU it does not have the R1900 listed. It is listed in the Windows printers and I have printed a Windows test page.  Suggestions?


Title: Re: R1900 printer not in QU
Post by: Fred A on December 13, 2015, 03:37:35 PM
Jim
Which version number of QU are you currently running?

Fred


Title: Re: R1900 printer not in QU
Post by: Jim Shearer on December 13, 2015, 03:39:46 PM
2016.133


Title: Re: R1900 printer not in QU
Post by: Jim Shearer on December 13, 2015, 03:40:35 PM
All I did was upgrade my printer drivers!


Title: Re: R1900 printer not in QU
Post by: Fred A on December 13, 2015, 03:44:54 PM
OK,
Mike made a small change in the way QU reads new drivers and ports in 133

Just for testing, is there any way you can reinstall 132 and see if QU sees the new driver? 
Let me see if I can alert him to your issue.

Fred


Title: Re: R1900 printer not in QU
Post by: Jim Shearer on December 13, 2015, 03:51:50 PM
I reinstalled the print drivers and all is well now. Sorry I didn't think of that before posting. Thank for helping


Title: Re: R1900 printer not in QU
Post by: Fred A on December 13, 2015, 03:53:15 PM
Quote
All I did was upgrade my printer drivers!
Jim,
Just so we are together on this, the driver I just checked and the latest which I am downloading is just shy of 3 years old.
When you say, you are upgrading your driver fo9r the 1900, what version number is it?
I am showing 6.62 driver issued Feb. 2013

OK I will shut off the Batman searchlight that calls Mike.
Happy Holidays.
fred


Title: Re: R1900 printer not in QU
Post by: Jim Shearer on December 13, 2015, 04:20:22 PM
Thanks Fred. Yes, that is the driver I am running now.