thanks for your help Fred, its frustrating as it worked fine for months, i changed no settings then boom!, would process prints but would not send them to the printer, i love the software as i can send quite a few prints to the printer at once rather that hp webaccess sending one at a time, i have even tried uninstalling/reinstalling but even when i delete the qimage folder before reinstalling all the settings are saved print driver settings stored job ect, maybe i am doing something wrong when uninstalling.
Regards.
Fred wrote me a PM for help. My knowledge of HP printer drivers is not as wide as Fred suggested, HP Z3200-PS and Z3100 only. Right now I have QU .119 installed and the oldest HP Z3200 PCL3 driver that was made for Windows 10, could even be a W8 driver. I archived several versions of HP drivers when they became available as I know newer usually does not mean better with HP drivers. Printer is now 12 years old.
The 5500 is a workhorse and there will still be several in use. Their users will probably be a better source of information on its drivers on different Windows versions than I am. I might suggest the obvious answers or be totally wrong, so do not blame me for that.
Is there a PCL3 or a PS3 driver for the 5500? I wonder whether that HPGL2 driver is compatible with Qimage Ultimate, Mike will know. Ethernet connection to the printer and set the IP correctly? It is not always going correct in auto mode, manual is better. Pinged the connection? Tried other software with that driver and does it print then and the system not going belly up?
The shift key pushed and Properties clicked brings the printer driver settings to default. I have asked for a feature like that as the QU integrated driver menu creates internal havoc when HP drivers are used with QU. Be aware that you better create a good printer driver default setting with the printer driver preferences in Windows. For example I have an extra large custom print page size there so any job images/nesting fits. I use Application Color Management and have that also set in the default mode. More of that so what I need to change in Properties is a little as possible and I can trust the rest being default. When all set and okay in Properties = real printer driver I ignore anything of the real printer settings as shown in QU's menu, for my taste they may become greyed out In QU. When recalling a job, I check the job text, I accept the QU specific menu settings but still do the shift/properties route and okay there as remains of the job before can make havoc again in the printer settings.
What changed for me with W10 is that I no longer can have both the PCL3 and PS3 driver installed for the same printer.
I doubt this will solve your problem.
Met vriendelijke groet, Ernst Dinkla
"For every complex problem there is an answer that is clear, simple, and wrong." H. L. Mencken
Qimage registration expired? New lifetime licenses are only $59.99!
