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Author Topic: Trouble Printing 8x10 Photos without a lot of cropping on both printers  (Read 17037 times)
nessa16365
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« on: July 14, 2010, 06:23:08 PM »

There is probably a simple solution to this problem, but for the life of me, I have been dealing with this problem for the last 2-3 months and its very aggravating. I have two printers; a Canon Pixma Pro 9000 Mark II and a Brother MFC-240 multifunction. I use the canon for my wedding and engagement photography and my brother for day to day printing. The problem lies with printing 8x10 photos. Most photos are very large (2000+ pixels by 4000+ pixels) and when I go to print 8x10 photos using either printer, all software (picasa3, photoshop cs3, canon printing software etc) the images get severely cropped on the tops and bottoms of the images. I use "crop to fit" because when I use scale to fit, it crops too much off at the sides. I expect some cropping would happen, but here is why I consider it odd. 1. It never used to be that way...it only started happening a few months ago, right around the time I installed the drivers for the canon. 2. All other size images (4x6, 5x7, wallets and larger than 8x10) all print fine with no cropping at all. All printer and software drivers are completely up to date. I have even re-sized images and the same cropping for 8x10 still takes place. All printer settings and print settings are correct for the paper size, orientation etc. I have been doing this forever and never had a problem until a few months ago and all of the sudden it started the severe cropping. Any ideas?? thanks!
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Terry-M
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« Reply #1 on: July 14, 2010, 06:50:39 PM »

Hi,
Most images from a camera are either 3:2 aspect ratio (DSLR) or 4:3. In both cases your would expect the image to be cropped on its long dimension to fit the 5:4 ratio of an 8x10 print.
You really need to give some more information about the images pixel size and what exactly is being cropped.
It sounds as though the drivers or the software you are using is messing up.
Quote
all software (picasa3, photoshop cs3, canon printing software etc) the images get severely cropped on the tops and bottoms of the images.
No, not "all" software  Roll Eyes
Many who use this forum also use the best printing software there is available, i.e. Qimage, written by Mike Chaney, the owner of this forum. For any serious printing, either amateur or professional, that is the program to use. Not only will you get top quality prints, the program makes getting the right size, arranging multiple prints on a page and setting up colour management an easy matter.
You ought to try it; there is plenty of help available in other sections of this forum. See the yellow link at the top of the front page of this forum.
Terry
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nessa16365
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« Reply #2 on: July 14, 2010, 07:02:53 PM »

Terry,

I downloaded the trial version of Qimage and while I do see its qualities, the same thing occurs. I understand what you are saying completely and I also expect cropping to occur, however, I would expect even more cropping to occur the smaller I make the print. For example, a 4x6 print should have more cropping than an 8x10 print since there is less printing area. However, in my case, the opposite is happening...the larger the print, the more cropping that is happening. What I am wondering is why no cropping occurs on my 4x6 and 5x7 but a ton happens with 8x10? I am hard pressed to believe that all my drivers for both my printers and every piece of software I own with printing capabilities are messed up; especially since they are all up to date and I have tried rolling them back, completely uninstalling them etc.

More info: Camera: Pentax kx DLSR; I listed my printers in the first post. Image sizes average 2848x4132. I print around 5-7 wedding or engagement shoots a month and this is not a problem that has been happening up until the last few months. Trust me, I would have noticed before then if it was happening  Wink Once again, it is on every piece of software and every printer. Thank you for your reply. The reason I posted here was because I found the forum through google and everyone seemed very knowledgeable, as I get a little sick of posting elsewhere and having rude replies, so this is nice for a change  Cool
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Terry-M
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« Reply #3 on: July 14, 2010, 07:48:39 PM »

Hi again,
we'll try not to be rude  Grin
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For example, a 4x6 print should have more cropping than an 8x10 print since there is less printing area.
I don't follow the logic here. Your Pentax has a 2:3  ratio sensor (4288x2848, not quite as you say) which is exactly the same as a 6x4 so no cropping will occur (ignoring borders). A 10x8 will get the long sides reduced, so that only 3560 pixels are used. It's not related to the actual area of print but it's aspect ratio.
Back to the problem ...
Quote
I downloaded the trial version of Qimage and while I do see its qualities, the same thing occurs.
Are you using borderless? If that is the case, the driver expands the image bigger than the paper and "overspays" to ensure there are no white edges. This always crops the image on all edges of the print.
Qimage allows you to disable this expansion-overspray to get virtually zero cropping.
The only other thing can suggest is that you check whether some form of page scaling is set in the driver.
Terry
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Fred A
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« Reply #4 on: July 14, 2010, 07:52:56 PM »

Quote
Once again, it is on every piece of software and every printer. Thank you for your reply. The reason I posted here was because I found the forum through google and everyone seemed very knowledgeable, as I get a little sick of posting elsewhere and having rude replies, so this is nice for a change  Cool

Sounds like a driver has "scaling" turned on and is enlarging the print.
In Qimage, try turning off teh crop scissors before you insert your image. Select the print size you want.   (8 x 10) 
Depending on the size of the image from the camera, you will get a reported print actual size in Qimage when you look in the queue; the lower left box, below the thumbnails.
If your camera produces 3:2 image sizes, then the print size is going to be 10.0 x 6.67.
If your camera image is a 4:3 ratio, the print size will come up with 10.0 x 7.50.

The point is, whatever Qimage is reporting as the print size, is the information that it is sending to the printer.
Let's make a print and see what we get.
If the print size is correct but you still have cut off portions, then there's some zoom gadget turned on in the driver.
Fred
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Fred A
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« Reply #5 on: July 14, 2010, 07:57:54 PM »

One more question. Did you download and install the correct drivers (the new ones)?
That can be tricky at times.
Fred
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