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Title: FTP site nenewal help Post by: timlowe on December 08, 2012, 10:17:52 PM I might be missing something here but I was wondering how long it should take to get a username & password after renewal payment ($15.00). I was thinking 3 days was too long. Is there anything else I need to do on my end?
Tim Title: Re: FTP site nenewal help Post by: Terry-M on December 09, 2012, 02:14:54 PM Hi Tim,
Quote Is there anything else I need to do on my end? It would be a good idea to check your spam mail. It has been a regular problem in the past for renewal conformations etc. to be high jacked by an over enthusiastic spam filter by e-mail providers.Terry Title: Re: FTP site nenewal help Post by: timlowe on December 09, 2012, 04:58:06 PM Yes. thanks. I have been. also my deleted folder just in case it was accidently sent there.
Title: Re: FTP site nenewal help Post by: admin on December 09, 2012, 09:51:17 PM It was in fact sent to you on Dec 6th at 9:27am eastern time and no bounces were received. If you don't see it in your spam/junk folder, please email me (I'm getting your emails) with an alternate email address: one that does not block incoming mail.
Regards, Mike Title: Re: FTP site nenewal help Post by: timlowe on December 09, 2012, 11:27:14 PM Thank you so much for the reply. I have no idea why <censored> is not working. If you dont mind please try <censored>. Again I thank you and your software really rocks.
Tim Title: Re: FTP site nenewal help Post by: admin on December 10, 2012, 03:09:46 PM OK. I sent it to the alternate address. I edited your reply above to take out the email addresses. Spambots go crazy on forums and I don't want you in every spam database on the planet. :)
Mike Title: Re: FTP site nenewal help Post by: timlowe on December 10, 2012, 10:11:15 PM Thank you thank you thank you. I got it and I'm a happy camper. :D
I really do appreciate the feedback. Tim |