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Author Topic: Unable to view profiles in C:\Program Files (86)\Prism directory  (Read 8956 times)
kcbeatty
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« on: February 08, 2012, 04:36:34 AM »

Thought that I would bring this up in case others run into this.  I have never seen this problem before.  It was hard to find out what it meant by searching the Microsoft Technet forum.

After creating a profile, the files were being saved in the program directory.  I went to the directory so that I could move it to the windows "Color" directory.  But the file wasn't showing up in the directory.  It took me a while to find out what was happening.  I noticed there was a new menu item in Windows Explorer called "compatibilty files".  I clicked on this option and all the profiles suddenly appeared.  This was strange and I have never seen this before.  The solution to the problem was to create a new directory in the Prism directory and copy and paste the files to the new location.  After copying the files they were visible in normal explorer window.

I searched the net and found the following resource : http://answers.microsoft.com/en-us/windows/forum/windows_vista-files/windows-explorer-compatibility-files/5b377209-cfe4-4be6-959d-e1de4b8be16d .

I'm not sure why this happened on my PC.  I am running Windows 7 Pro 64 bit OS.  PP doesn't use any virtulization in the profile creation as far as I can see.  I do not use virtualization applications that I use.  I do have VMware installed on my PC but rarely use it and I only have one virtual PC application for Windows XP that I have used from time to time byt certainly not lately.

Oh well if anyone else runs into this maybe this info will help.

Kevin
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Terry-M
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« Reply #1 on: February 08, 2012, 10:37:13 AM »

Kevin,
Quote
After creating a profile, the files were being saved in the program directory.
In future, in the PP File name box, browse to the C:\Windows\System32\spool\drivers\color folder and name your profile. By doing that it will be saved in the correct place immediately.
Terry
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kcbeatty
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« Reply #2 on: February 08, 2012, 03:18:52 PM »

Now that I have been generating good profiles I am saving them directly to the windows profile directory.  I just thought I would share the issue since it is so unusual.
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