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Author Topic: Color Mismatch and Dark prints on upgrade from Trial to Studio  (Read 60932 times)
Eljae
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« on: November 01, 2009, 01:47:44 PM »

Hi all,

I just started my printing jobs using the SE version, but I am getting very poor results.

There is a shift from normal skintone to a purple cast tones and the whites are printing out grey.  Overall the print is also much darker than it should be.  The same files loaded onto a flashcard through Lightroom print ok at our local CVS Kiosk.


I was using the trial version previously, and it was without any issues, but I can't seem to figure out where I have gone wrong.  Any help is appreciated. 
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Terry-M
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« Reply #1 on: November 01, 2009, 02:34:13 PM »

Quote
I just started my printing jobs using the SE version, but I am getting very poor results
Check your colour management settings in both Qimage & driver.
Quote
There is a shift from normal skintone to a purple cast tones and the whites are printing out grey.
And the obvious check but often ignored: the nozzles!   Shocked  One or more colour could be blocked, run a check and clean as required.
Terry.
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Eljae
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« Reply #2 on: November 01, 2009, 10:35:56 PM »

Thank you for the reply Terry.

I ran a nozzle check as you suggested, and it appears the printer (an Epson R1800) is good.

I have attached a screenshot of my settings.
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Eljae
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« Reply #3 on: November 01, 2009, 10:39:53 PM »

Sorry Terry,  file was too large for one post.
These are the Qimage settings.
« Last Edit: November 01, 2009, 11:20:03 PM by Eljae » Logged
Fred A
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« Reply #4 on: November 02, 2009, 11:13:28 AM »

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These are the Qimage settings
Sorry to butt in, but I don't see Terry around today as yet.
I cannot open the WPS file. It is something that I believe needs MS works.
The DOC file is OK. I can see that you have no printer profile being used.
Since I have an R 1800 and I know that profiles are free downloads from Epson, you should have them available on your computer.
I don't know what type of paper you have either.
Your driver must be set to No COLOR MANAGEMENT. It also must reflect the correct paper choice. Best Quality!

Then insert the correct profile in Qimage for the paper and printer. I will attach a screen snap of both of I can.

Fred
« Last Edit: November 02, 2009, 12:39:50 PM by Fred A » Logged
Eljae
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« Reply #5 on: November 02, 2009, 06:10:20 PM »

Thank you Fred, and Terry.

I am at work and will be back this evening, and I will do that.

Thanks again, very much.
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Fred A
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« Reply #6 on: November 02, 2009, 06:17:49 PM »

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I am at work and will be back this evening, and I will do that.
WORK? At WORK?
You will never learn Qimage if you have to waste so much time at work!

 Shocked Shocked  Grin Grin Grin Grin Grin
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Terry-M
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« Reply #7 on: November 02, 2009, 07:11:20 PM »

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You will never learn Qimage if you have to waste so much time at work!
You won't learn Windows 7 either, at work or hanging about at home.  Grin Grin Grin Roll Eyes
Terry
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Eljae
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« Reply #8 on: November 04, 2009, 02:51:31 PM »

Ha, ha, ha.  I have no intention of learning Windows 7 until they pry XP from me with a crowbar.  Work...I know, I know, it gets in the way...critical need had me doing 14 hrs a day for the past 2 days, (critical need = buy food, pay bills and quarterly taxes). Tongue

But I finally made it into the studio.

I Use Epson Premium Photo Paper Glossy (4 star), and Kodak Premium Photo Paper 8.5 mil Gloss/Brilliant.
« Last Edit: November 04, 2009, 03:00:28 PM by Eljae » Logged
Eljae
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« Reply #9 on: November 04, 2009, 11:51:25 PM »

First, I want to thank you Fred and Terry for your help.  The screen shots helped a great deal Fred.  I made a couple of changes: I made sure I set the printer driver to no color management, Best Photo, and Premium paper Glossy.  I also changed Qimage to reflect the monitor profile from a Pantone Eye-One Display 2, and the Qimage paper setting to Epson Premium Paper Glossy.icc.  It made a significant difference, I have much better colors but the colors are still off on the skintones and the prints lighter but are still too dark.

To check the system, I loaded the same files onto a CF card, plugged it directly into the printers card slots, and printed on both an HP - Photosmart Compact Photo Printer Model: A646, and an HP - Photosmart Printer Model: D7560.  The prints were outstanding in all aspects from these printers, although very costly in ink...getting around 35 4x6 prints per $24 cartridge on the A646.

I am sure the R1800 can outdo these printers, but I am still missing something.
« Last Edit: November 04, 2009, 11:56:32 PM by Eljae » Logged
Terry-M
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« Reply #10 on: November 05, 2009, 12:01:15 AM »

Quote
but the colors are still off on the skintones and the prints lighter but are still too dark.
If the prints are too dark compared to the monitor, it may be the monitor is set too bright. It could affect the skin tones too.
Terry
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Eljae
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« Reply #11 on: November 05, 2009, 12:25:55 AM »

I had the same thought as I just finished reading http://ddisoftware.com/tech/computer-hardware/dell-u2410-calibration/?topicseen

But I get a real good monitor to print match with the HP's, do you think it could still be related to the monitor calibration and profile?
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Terry-M
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« Reply #12 on: November 05, 2009, 10:14:24 AM »

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But I get a real good monitor to print match with the HP's,
That is not colour managed of course and the printer may adjust the image when you just load it from a flash card  Huh?
Quote
do you think it could still be related to the monitor calibration and profile
The monitor profile will not have an effect on the print, but just how the image appears on the screen.
My Eye One 2 Display software (IMatch 3) allows me to set a target luminance in Advanced mode, does yours?
BTW. what rendering intent are you using with the printer profile?

To eliminate the printer profile, why not set Qimage to "Let Driver Manage Colour" in the printer profile drop-down. Use "ICM, Applied by Printer Software" in the driver. Try a print and see how that comes out; this method uses a generic profile that does a good job in most cases. If that does not work, there some other problem I would think.
Terry
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Fred A
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« Reply #13 on: November 05, 2009, 10:22:16 AM »

Quote
I have much better colors but the colors are still off on the skintones and the prints lighter but are still too dark.

El J,
I have an idea if you think you could do this.
If you could email one image to me (the exact one from which you are using to print) and then I will have the answer for you; or at least get a grip on the cause of the problem.
How about it?
Either wathree.ssz@verizon.net  or Fred.auerbach@gmail.com

Hoping!!
Fred
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Eljae
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« Reply #14 on: November 11, 2009, 11:01:31 PM »

Quote
But I get a real good monitor to print match with the HP's,
That is not colour managed of course and the printer may adjust the image when you just load it from a flash card  Huh?
Quote
do you think it could still be related to the monitor calibration and profile
The monitor profile will not have an effect on the print, but just how the image appears on the screen.
My Eye One 2 Display software (IMatch 3) allows me to set a target luminance in Advanced mode, does yours?
BTW. what rendering intent are you using with the printer profile?

To eliminate the printer profile, why not set Qimage to "Let Driver Manage Colour" in the printer profile drop-down. Use "ICM, Applied by Printer Software" in the driver. Try a print and see how that comes out; this method uses a generic profile that does a good job in most cases. If that does not work, there some other problem I would think.
Terry


I do understand that the monitor profile is not related to the process other than the softproofing and my desire for the print to closely match it, although the print to monitor match from plugging my CF card directly into the HP Photosmart printers is really very close, and I would be pleased if I could get this from the R1800.

I use a SyncMaster 245T, and I can set target luminance in advanced mode as well.  I was using perceptual for the rendering intent.

I reset the Qimage Job Properties Prtr ICC to "Let printer/driver manage color".  The R1800 Properties were set to Premium Photo Paper Glossy, (I use Epson Premium Glossy paper), Best Photo, ICM is on, ICM Mode is Driver ICM (Advanced).

I did get slightly better results, but unfortunately I would still call the print quality poor.
« Last Edit: November 11, 2009, 11:06:00 PM by Eljae » Logged
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