Mike Chaney's Tech Corner

I am running Qimage Studio ver 2010.208 on Windows 7, 64 bit. I timed it and it takes 58 seconds from the time I click the Qimage icon to when the Qimage work space is finally opened. Is this what other people are experiencing? While it is loading I have the normal small Qimage square window with the Qimage Icon. I am running a quad processor at 3.7 with 12 GB of DDR3 memory.

Andy

Hi Andy,

under 5 seconds on XP - maybe you have a lot of files in your folder.

Best wishes,

Ray

I changed it to point to another folder with a lot fewer images and the same thing. Ever since I moved to Windows 7 it seems Qimage has slowed down. I haven't noticed this with other applications, including Photoshop.  Occasionally I will get an error message on opening Qimage that says "A call to a System OS function failed" but Qimage still opens and everything seems to work that I use when this message appears. I looked in Event Viewer and didn't see any error messages so I am not sure where to look to figure on what is generating that message when it does happen.

Andy

I did another search and found a post that suggested starting Qimage while holding down the shift key. I did that and it asked me if I wanted to start by reading the tutorial, I said no, and it started right up. It also changed the folder it was pointing to, to My Pictures (a windows default folder). I closed it and then started it again, it didn't prompt me for the tutorial, and opened in 3 seconds. I guess this did a reset of some sort, possibly involving the default printer. I will have to see, but perhaps this will solve a lot of the slowness I have been experiencing.

Andy

Andy.
This is a reset procedure, the .ini file that contains all your settings is deleted.
Terry

.... and this may help!
The first thing Qimage does is look for a working printer driver.
If it is having trouble finding one or coping with a corrupted driver, it will choke.
Make sure your printer drivers have been replaced with drivers made for 64 bit.

Fred

Does it matter to Qimage if your printer is powered on when you first start it up? My printer usually is but I was just wondering. Also, if my default windows printer is an HP text printer, and I always do my Qimage printing on and Epson 7900 or 3800, does that matter to Qimage?

Andy

Hi Andy,
I think Fred is out for the rest of the day but in answer to you question, I'm sure it does not matter whether a printer is on or off and certainly on my XP system, the default printer is not the one usually set up in Qimage. I have several printer drivers installed, some with no actual printer connected, and it does not make any difference as to which one is set to the start-up of Qimage.
Terry.

Thanks Terry.  Over the next few days I will have to see how Qimage responds now. I don't need the browser in Qimage pointing to an image folder with a lot of images because I usually just drag and drop from windows explorer into the Qimage print queue.

Andy

Qimage continues to launch faster but it still is a lot slower in Windows 7 than it was in Vista. If I have 2 - 8.5 x 11 images on a 17 x 25 paper size why should it take at least 45 seconds to delete those images when I select clear queue, etc. The browser window is pointing to a folder that just has a few small jpegs in it so it has nothing to do with that. Photoshop became faster and Qimage slowed down when I migrated to Windows 7. It's a royal pain because I use Qimage so much and I spend so much time looking at that little circle spinning.

Andy

The problem turned out to be the Epson driver. It uses and audit file called EPAUDF01.AUD and this is supposed to be small but had grown very large (37mb). I deleted it, it was recreated by the driver (1KB) and Qimage was very fast once again. I am surprised that Epson tech support do not have a note on their desks about this problem. I will call them and let them know. It has affected many people using other printing applications as well.

Andy

Have you tried a simple uninstall/reinstall?

I just timed my start and it take roughly 3 seconds.

It's fixed now and starts in 2-3 seconds. It was caused by that Epson file I mentioned in a previous reply.

Andy