Mike Chaney's Tech Corner
November 27, 2024, 08:42:46 PM *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
News: Qimage registration expired? New lifetime licenses are only $59.99!
 
   Home   Help Login Register  
Pages: 1 [2]
  Print  
Author Topic: printer dialogue is all grey  (Read 10469 times)
Fred A
Forum Superhero
*****
Posts: 5644



WWW Email
« Reply #15 on: December 04, 2017, 09:01:34 PM »

Start Here

https://www.youtube.com/watch?v=-jUd5LpJNBM&feature=youtu.be&hd=1
Logged
mukherjeeprem
Newbie
*
Posts: 42


Email
« Reply #16 on: December 04, 2017, 09:07:36 PM »

With the new version, everytime I go to print, it resets my printer dialogue to default settings.
I have it set to print on a specific paper type with no color correction and to open the preview dialogue but when I print, it ignores all that and resets it all.
Not sure what to do to make it save and print with those settings.  I set everything I wanted in the driver settings, then saved those settings.
When I go to print, all the settings are reset.  In the print dialogue, I set those settings again, but it ignore whatever I input.
Logged
Fred A
Forum Superhero
*****
Posts: 5644



WWW Email
« Reply #17 on: December 04, 2017, 09:13:27 PM »

Start watching. You have a ton of catching up to do

http://ddisoftware.com/tech/qimage-ultimate-challenges/t3255/msg21897/#msg21897
Logged
mukherjeeprem
Newbie
*
Posts: 42


Email
« Reply #18 on: December 04, 2017, 09:15:42 PM »

I ended up resetting the printer profile like you had originally suggested a while ago and that seems to have cleared out the bug. 
The settings are saving now. 
However, I'm super frustrated because the preview window is still greyed out and frozen so after all that...I still have the same problem.
Logged
Fred A
Forum Superhero
*****
Posts: 5644



WWW Email
« Reply #19 on: December 06, 2017, 12:20:16 PM »

Terry spotted something that might help.
In your screen snap, I saw a huge page, 43 x 61 inches, with a tiny print in the corner.
He asked, maybe the print preview is working but showing the entire page without enough room to show the print.
Maybe zooming or scrolling that preview page will find that print?Huh??

Fred
Logged
mukherjeeprem
Newbie
*
Posts: 42


Email
« Reply #20 on: December 06, 2017, 02:36:33 PM »

There was some type of update to the printer software that came out in april.  one of the latest windows updates must have had a conflict with the older version.  It was a free download and I updated that and everything worked.
Logged
Pages: 1 [2]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2015, Simple Machines Valid XHTML 1.0! Valid CSS!
Security updates 2022 by ddisoftware, Inc.