Mike Chaney's Tech Corner

Mike's Software => Qimage Ultimate => Topic started by: studio2107 on January 08, 2024, 06:13:37 PM



Title: Auto Rotate
Post by: studio2107 on January 08, 2024, 06:13:37 PM
Good day,
I am having difficulty with images auto rotating when I don't want them to. As you can see from my screen cap, I seem to have auto rotate off, but on images that are square they are rotated 90 counter clockwise and cropped landscape. I wanted a portrait cropping. Even if I attempt to manually crop the image it reverts to this. I don't recall ever having that problem when I auto crop.
Thanks Jason


Title: Re: Auto Rotate
Post by: admin on January 08, 2024, 07:54:12 PM
Nothing has changed with respect to auto rotation in many versions.  I repeated your exact setup using one non-square and one square image (using 8x10 print size) and both including the second square one stayed upright as it should.

In your screenshot, I can only see that the first image has auto-rotation turned off because you have the first print selected.  I can't be sure the second one has auto-rotation turned off: if you select the second print, is auto-rotation turned off for that one too?  Only thing I can think of.

Regards,
Mike


Title: Re: Auto Rotate
Post by: studio2107 on January 09, 2024, 04:25:07 PM
I will attach a video screen capture so perhaps you will notice something I am doing wrong. I wondered if it was because they were PNG files my daughter sent me so I converted a square one to jpg, it made no difference. I was able to complete the printing for her by manually cropping to an 8x10 portrait format. I just had not run into this particular issue previously.
PS Just to see what would happen, I changed the paper to a single letter size sheet with 8x10 selected as the print size and had the same issue it refused to auto crop the image as 8x10 vertical/portrait.
Thanks Jason
https://youtu.be/yhU2S5udPn0


Title: Re: Auto Rotate
Post by: admin on January 09, 2024, 06:33:16 PM
Everything looks perfect in your screen recording and all the functions are working as expected.  When you have auto-rotation off, the print is always right side up.  It only rotates to the side when you turn auto-rotate ON: with it on, Qimage can rotate it however it pleases and will pick the best fit for the page.

Could you explain where in the video you feel it should be doing something different?  Please give a time stamp and explain what you are expecting.

Regards,
Mike


Title: Re: Auto Rotate
Post by: MelW on January 09, 2024, 08:51:16 PM
Is it possible that this is the same issue I had years ago that Fred had to set me straight on?  Namely, that auto rotate is universally on or off only for images that are not yet in the queue. Once in the queue, it can be turned on or off on a per image basis. Sure miss Fred.


Title: Re: Auto Rotate
Post by: admin on January 10, 2024, 01:09:56 PM
Is it possible that this is the same issue I had years ago that Fred had to set me straight on?  Namely, that auto rotate is universally on or off only for images that are not yet in the queue. Once in the queue, it can be turned on or off on a per image basis. Sure miss Fred.

Me too: Fred knew how to wake up the forum even when none of us had anything to say.

The old "orientation lock" was global for all prints.  Once it was changed to "auto rotate", it's a button that works on a per-print basis like auto cropping, print size, borders, etc. making it consistent.

Regards,
Mike


Title: Re: Auto Rotate
Post by: studio2107 on January 11, 2024, 06:16:36 PM
Everything looks perfect in your screen recording and all the functions are working as expected.  When you have auto-rotation off, the print is always right side up.  It only rotates to the side when you turn auto-rotate ON: with it on, Qimage can rotate it however it pleases and will pick the best fit for the page.

Could you explain where in the video you feel it should be doing something different?  Please give a time stamp and explain what you are expecting.

Regards,
Mike
Thank you for taking the time to review the video. Around 19 seconds when I add the square image. I just wanted the square image to auto crop "portrait" rather than landscape (Which cut off their feet). Everything else was me just trying to make that happen. No worries, I took the square images that were sent to me and manually cropped them, so I could deliver them to my daughter, and QI would not have any decisions to make.
Thank you for your always prompt replies to our questions.
Jason


Title: Re: Auto Rotate
Post by: admin on January 11, 2024, 08:24:43 PM
Qimage can't see feet or heads.  All it knows is you have a square image and you don't want it rotated on the page.  So when it picks 10x8 landscape orientation for the print size to leave a larger open space on the page, it's going to leave the image upright and make a landscape crop because no matter which way it crops, the same amount is going to have to be cropped off anyway.

Just tell it you want to rotate the crop: open the full page editor, select that print, and on the Cropping tab top right, check the "Rotate" box.

Regards,
Mike