bill hansen
Jr. Member
Posts: 54
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« on: April 02, 2015, 12:35:29 AM » |
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For the past several days I've been making prints which were an excellent match to the appearance of images on the calibrated monitor. Suddenly, this afternoon, prints from these same images are **very** dark, muddy, with colors slewed way over to the "warm" side. It looks a lot like double profiling, but I don't see how this is occurring. The newly awful prints occur in QU, but not in PSCC - so it's something which has changed in Q.
Ink levels are good. Nozzles are clear. Print heads are aligned. Printer properties are the same as they were when prints were excellent.
The printer profile is a professionally made one, which was excellent until this afternoon. The monitor is calibrated.
I tried to delete all thumbs and cache using the QU utilities, but after I close and then reopen QU, the thumbnail images still appear without reloading.
Next step - uninstall QU and try reinstalling?
Any other suggestions?
Bill Hansen
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Fred A
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« Reply #1 on: April 02, 2015, 08:59:19 AM » |
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For the past several days I've been making prints which were an excellent match to the appearance of images on the calibrated monitor. Suddenly, this afternoon, prints from these same images are **very** dark, muddy, with colors slewed way over to the "warm" side. It looks a lot like double profiling, but I don't see how this is occurring. The newly awful prints occur in QU, but not in PSCC - so it's something which has changed in Q.
Sorry you are having a color problem. From what you tell us, you have a marked and wild change in color only when you are p0rinting from Qimage . Nozzles check out clean. Prints fine in PS The answer is clear. You have messed up your settings, most likely in the driver when using Qimage... Remember, Bill, Qimage remembers the previous driver setting. So a miss step in there, and it will stay messed up. So let's do this the easy way. See the screen snaps attached here. Click the HELP menu in Qimage, and click RESET PRINTER Next, make sure your JOB Properties area looks like my screen snap. Last, make sure the driver settings are like mine shown in last screen snap... i.e proper paper, and No color Correction.. That will fix it. Fred |
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Ernst Dinkla
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« Reply #2 on: April 02, 2015, 09:07:30 AM » |
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Did you install a new printer driver? A recall from the logs may not work properly with the new driver. Switching the driver setting in QU to another printer and back could solve that. I have some issues with old log files too that I migrated from Vista to W7 which had a newer HP Z3200 driver installed. There are also profile issues, the same profile is there but is not found and I have to force its acceptance through some loops outside QU. Check also whether the printer default settings pop up after you made new settings, it could cause double profiling. Make your default settings in the driver more similar to your usual printer settings and save them as shortcuts. That can be be done in Windows printers devices etc configure menu. Met vriendelijke groet, Ernst http://www.pigment-print.com/spectralplots/spectrumviz_1.htmDecember 2014 update, 700+ inkjet media white spectral plots |
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bill hansen
Jr. Member
Posts: 54
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« Reply #3 on: April 02, 2015, 12:58:18 PM » |
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Ernst - I have not installed a new printer driver, or a new printer profile. I'm uncertain what is meant by "Check also whether the printer default settings pop up after you made new settings,". This does seem like it's double profiling, but printer default settings do not appear. The printer settings which appear are the ones I choose, both in the printer driver and in QU.
Fred - I had already tried to reset the printer using the Help/Reset utility, as I mentioned in my initial note, though I didn't express myself very well then. I tried that again this morning. I also went through all the printer settings again, to be sure that paper type is correct, and that other settings are unchanged from the time when I was getting good prints - "max dpi, high speed, ICM OFF" Unfortunately, once again this morning, none of that helped. A test print is still incredibly dark and muddy, shifted far to the warm tones.
I also notice that the printer's "status monitor" indicates that the printer is using up ink much faster than this printer usually does. The printer is laying down excessive amounts of ink. Could it be that my printer itself has suddenly gone way out of spec?
I'll wait for your further thoughts. It's beginning to look like I need to uninstall/reinstall. The installation file I have saved is "qu15-109" but I'm currently using QU 2015.120. I'm assuming that I can install from the 109 version and upgrade to the 120 version.
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Fred A
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« Reply #4 on: April 02, 2015, 04:07:40 PM » |
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I also notice that the printer's "status monitor" indicates that the printer is using up ink much faster than this printer usually does. The printer is laying down excessive amounts of ink. Could it be that my printer itself has suddenly gone way out of spec?
I'll wait for your further thoughts. It's beginning to look like I need to uninstall/reinstall. The installation file I have saved is "qu15-109" but I'm currently using QU 2015.120. I'm assuming that I can install from the 109 version and upgrade to the 120 version. Hi Bill. What Ernst was trying to explain to you was that sometimes when installing a new driver, it assumes the name of COPY 1. You previously saved setups will not recognize the new name for the printer. Sometimes, these old previously saved printer setups contain profiles that are bad or belong to an earlier setup. Frankly, uninstalling Qimage and Reinstalling for reasons of color aberrations is futile. Nothing has been altered with regard to printing. If you wish to try anyway, nothing to lose except some time. There was a discussion recently where an image could have an embedded profile which was corrupt, and PS will ignore it, and Qimage might use it. Do your images contain any embedded profiles in the images? When hovering over a thumbnail, look at the HotBar at the bottom and see if the .icc has asterisks before and after the profile. Can't think of any more at the moment. Fred |
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bill hansen
Jr. Member
Posts: 54
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« Reply #5 on: April 03, 2015, 05:59:20 PM » |
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PROBLEM SOLVED - but we'll never know exactly what the problem was. I wasted a huge amount of ink and paper trying different things, and after everything else failed, I did a System Restore, to a time previous to the appearance of the awful printing problem. Everything's back to normal now, and I'm happy but still slightly anxious about how it all went wrong.
Bill
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Fred A
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« Reply #6 on: April 03, 2015, 06:49:57 PM » |
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Bill,
So now if you recheck the driver settings, can you see any differences; the profile used; the driver version; paper selection... was there any software, new or upgrade that you added between the date of this restore and today?
Fred
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bill hansen
Jr. Member
Posts: 54
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« Reply #7 on: April 03, 2015, 08:09:45 PM » |
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Printer driver settings have been the same, before the bad prints, during the bad prints, and now. No new software was installed during this time. The only change I see is one "critical update" from Microsoft.A single print I made before reinstalling the update was a good print. I reinstalled that update, and prints are now unacceptable in the same way they were. I guess it's the MS update which causes this. I don't think it's safe to go without the critical update, since the computer is online via a router all the time.
I'm stuck. I think I'm sunk, as far as printing goes.
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Fred A
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« Reply #8 on: April 03, 2015, 08:26:23 PM » |
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Please supply the identity of the update in question.
Good detective work, Bill
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Fred A
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« Reply #10 on: April 04, 2015, 08:56:28 AM » |
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Doubtful. I just got that one this morning, an hour ago Fred |
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Terry-M
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« Reply #11 on: April 04, 2015, 09:00:50 AM » |
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Doubtful. I just got that one this morning, an hour ago My update history shows it was installed on the 2nd April. It was an optional one so not automatically installed unless you look for it. Terry |
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Fred A
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« Reply #12 on: April 04, 2015, 09:07:21 AM » |
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Mine says recommended, not optional. I don't install optional updates. But I believe that Bill's problems were prior to April 2, looks like April 1, according to Bill's post.
If one of the updates is the culprit, he can uninstall it, and then mark it as HIDDEN. I've done that in the past. Hidden tells widows not to pester you with this again.
Fred
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bill hansen
Jr. Member
Posts: 54
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« Reply #13 on: April 04, 2015, 12:40:37 PM » |
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Well, as I often do, I spoke too soon. I got two additional good prints after I sent my last post, and then nothing but garbage, no matter what adjustments I made - really awful garbage.
After loading some images, profiles, and a copy of Lightroom onto it, I was able to make a few prints on my inexpensive little all-in-one printer, and those prints are very good, considering that it's only a 4 ink printer. My problem was the printer all along! Too bad - it had been doing an excellent job, for a while. It's only 3 months old, and it's probably a brick.
I have to decide whether to risk the time or money for shipping the Epson 1430 to a service center. The nearest one to me is a four hour drive away, and they won't accept the printer if it's shipped. Labor and parts will probably come to a cost of $200 or more, and then there's the cost of gasoline for two 4 hour drives to and from the service center - total of 16 hours of driving. Ugh! Of course there's no guarantee that they could repair it.
BTW - regarding Windows updates. I always omit the optional ones, only installing the "critical" or "recommended" ones. But I now realize that the update wasn't the problem at all.
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Terry-M
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« Reply #14 on: April 04, 2015, 03:37:15 PM » |
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Bill, After loading some images, profiles, and a copy of Lightroom onto it, I was able to make a few prints on my inexpensive little all-in-one printer, and those prints are very good, considering that it's only a 4 ink printer. I don't understand the logic here - why use Lightroom and have you really got profiles for the all-in-one printer? You could print from QU to that printer and set QU with "let driver manage colour". My problem was the printer all along! Too bad - it had been doing an excellent job, for a while. It's only 3 months old, and it's probably a brick. Surely the printer is still under warranty, send or take it back to the supplier. I assume you have consumer rights in these matters in your part of the world. Terry |
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