Mike, the *.jpe Search shows the jpeg images as you suggested.  The one I still have with the *.jpg that opens in QU doesn't show in that Search (as it should).

First attachment below in Explorer shows the *.jpe Search results and those two files as requested.  The jpg one is absent as expected.


The second image attachment shows that Paint Shop Pro X3 (as well as CS5) opens both the jpeg and the jpg files.  The image below those two files (i.e. "Temp 9" where I have those jpeg and jpg files stored) is the screenshot of QU showing only the jpg file and not the jpeg ones.  Weird.

I cannot get IE9 to download those files without IE9 changing the jpeg extensions to jpg automatically.  Maybe Microsoft has recently done something (or some security patch?) by not allowing a jpeg extension to be downloaded for some reason only known to them?  Firefox 6 does it though (I haven't tried going back to a prior version yet.).

Fwiw, I just tried the "Save Image" with the "Opera" browser.  It allows me to save it as the jpeg too, same as Firefox does.  Only IE9 is auto-changing the extension and allowing me to work on the "Save Image" in QU.  Opera is also dead to QU on the jpegs I get here using it.

What is puzzling is "Why does Windows Preview, Photoshop CS5, Irfanview, and Paintshop Pro X3 open either a jpeg or jpg file here, but QU doesn't?"
It only will let me work on and view a jpg.  A bit puzzling too is why the "Details" icons in Windows (File) Explorer show the blue PS icon for the jpg and not the same for the jpeg one even though CS5 opens it by default as it does with the jpg too?  Something is missed up somewhere between a jpg and a jpeg.  Renaming them to jpg works for QU though so not a big issue as I could do a 'Batch Rename *.jpeg to *.jpg' if needed to make them show in QU and allow me to work with them.


Mack

Since you are the only one having this problem, this is starting to stink like an AV program or some other utility interfering.  You might want to turn off all anti-malware programs and see if that changes things.  If that doesn't work, try Help, Reset All Program Settings in QU and try again.  After doing that, if you still have trouble, I can guarantee the trouble is not coming from QU.

Mike

Based on that, I can confirm that the file system is not operating correctly on your system.  QU is asking Windows for *.jpg and *.jpe and your Windows OS is not returning .jpeg files as it should.  Nothing I can do about a broken OS.  That's why I asked you to type *.jpe as the filter in Windows Explorer: it is supposed to return files with a jpeg extension under that criteria but for whatever reason (messed up OS, interfering AV program, whatever), your OS is not doing what it should.  At that point (when I know it isn't QU), it's out of my hands.

Mike

There are plenty of things on a system that can affect one program and not others, AV/AM software being one possibility.  You never really came out and said that you turned those off and tried it, but I guess you did.  One thing is absolutely certain: when QU asks for *.jpe files, your Windows OS is not returning the *.jpeg files TO QIMAGE ULTIMATE as it should.  That's why I had you check the *.jpe search: to prove to you that the system is supposed to return *.jpeg files under that search yet when QU does it, something (on your system, and yes it is unique to your system) is blocking the files from the QU executable.  Let's look at this from another perspective.

We have five people in this one thread who have confirmed it works on their system, two of which have posted screen shots to prove it showing the *.jpeg files in the thumbnails.  So I am to believe that QU is at fault when your machine is the only one having the problem and it works for everyone else?  I even had you reset QU to defaults via the Help menu to be sure you didn't have any corrupted setting that could be affecting it.  And the fact that you can drag a file into the queue proves that it is a file handling error which is occurring only on your system.  At that point, we are down to just the facts: QU asks the OS for a *.jpe search and the OS is not returning *.jpeg files.  Sorry, when the OS doesn't do it's job, that's not my problem.  Fix the system, and you fix the problem.

Here's another idea: use "Utilities", "Explore Current Folder" while you are in that folder in QU and see if the *.jpeg files show up there.  I'm guessing they will (because there is no search criteria).  Then type *.jpe in THAT Windows Explorer box.  If it still shows them OK, then we know you have a utility on your system that is singling QU out and blocking *.jpeg files from it.

Mike