I'm running Win 7 and 8.1 in dual boot on SSD with images on a separate HDD though RAW cache and thumbs are on the SSD (there is planty of space).  I have 8GB RAM and a video card (AMD Radeon HD6700).  The problem has been happening for some months and has occurred on several versions of Qimage up to and including 216.  However, all is well though slow, on a an old underpowered PC using XP.  If I have a good number of RAW files in a folder eg 50 plus and have lightning RAW set the PC crashes while building the RAW cache.  I get either the BSOD with a reference to hardware issues or there is a brief colour band on the screen and the PC shuts down.

nb when I have the raw/thumbs option set as no raw cahce but high quality thumbs I still get the message that RAW cache is building after thumbs have built.  I assume that is normal.

So, there is something in my setup that is cauisng trouble.  Before I progress blindly trying this and that I would be grateful for guidance.

Thanks

Sandy

If it's a BSOD, that's almost always an indication of a hardware problem.  Fred's test is a good one since hyper processing can stress the system more: but it's probably not the cause, just the instigator.  If you can take a picture of the screen when that BSOD is on, the error messages might lead to some clues.

Regards,
Mike

I googled and most of the reports seem to refer to an Epson Printer driver file.... either missing or corrupt.
Had you recently either obtained an Epson printer, or installed a driver that might have been from a CD and been old?

Otherwise, the error screen you posted sort of speaks for itself.
Fred

Hi

FWIW, since I have been doing a lot of Graphics intensive stuff for many years, Simulation Games editing  and Photograph editing,
I have found that I have problems unless I stick to two rules, 1) Only Intel CPU's and 2) Only nVidia GPU's, if not I get conflicts.

Cheers

Daniel

I was just quoting some forum remarks when I googled the problem.
As with a lot of stuff on the internet, if you look hard enough, you can find opposing opinions on anything.
But, if adding a fan stops the error.... that's irrefutable
The only thing missing to convince me, is the time element.
I have had fans on the CPU that quit, and I didn't realize it, until my computer locked up.
But along with heating, was a time frame. It took a bit of time, or some very heavy duty work before it got hot enough to lock.
Glad you got it working.
Fred

I've just been doing some first aid to try to control heating the "easy" way ie spring clean with blower, brush and vacuum cleaner.  I also moved the video card further from the CPU.  I would like to take the cooler out (Coolermaster V8) and really clean it and renew the thermal paste but I would have to take the motherboard out to get at it and my recollections say it's a pain to remove old thermal paste - so that's for another day.  However, at 100% CPU usage the temperatures are now maxing out at about 70C during thumbnail/cache building which could be better but shouldn't result in a BSOD.

I might add that the BSOD/crashing didn't occur on small numbers of files for caching but on larger numbers and once the building/caching had been going on for a few minutes.  I'm running an AMD Phenom x4 970 processor which is far from the best but was good value for its performance at the time - and quite adequate for my usage.

Many thanks for the help from both Fred and Mike - hope Mike pays you well Fred!

Sandy

I do that every 3 or 4 months although the new cooler gets less clogged with dust because the fan is slower (and quieter).
Terry