Mike Chaney's Tech Corner

Mike's Software => Qimage Ultimate => Topic started by: GeorgeR on July 06, 2017, 02:29:49 AM



Title: Can't select Homegroup shared Epson 4880
Post by: GeorgeR on July 06, 2017, 02:29:49 AM
I was able to select my shared homegroup printer for one print but now when I select the shared printer, it jumps to the local printer driver.

I want \\DESKTOP-CE6VTEG\EPSON Stylus Pro 4880 but it switches right back to Epson Stylus Pro 4880. Photoshop allows me to select it but not when I use the Plug-In or Stand alone Qimage.

Any suggestions on troubleshooting?

Thanks


Title: Re: Can't select Homegroup shared Epson 4880
Post by: admin on July 07, 2017, 11:08:19 PM
Some settings may have gotten cross-linked.  With the 4800 selected (per your screenshot), try clicking the "Reset preferences to printer defaults" button and then choose "All".  Hopefully that will clear up the problem.

Regards,
Mike


Title: Re: Can't select Homegroup shared Epson 4880
Post by: GeorgeR on July 08, 2017, 04:18:16 PM
Thanks Mike but unfortunately that did not resolve the problem. The selected printer immediately switches back to Epson instead of the desired Desktop-CE6VTEG printer.


Title: Re: Can't select Homegroup shared Epson 4880
Post by: admin on July 08, 2017, 10:02:09 PM
This should be fixed in the just-released 2018.104.

Mike


Title: Re: Can't select Homegroup shared Epson 4880
Post by: GeorgeR on July 08, 2017, 11:27:00 PM
This should be fixed in the just-released 2018.104.

Mike

Nice service; thanks.