Qimage Ultimate

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Topic: Qimage Ultimate (Read 5013 times)

robertt

Newbie

Posts: 2

Qimage Ultimate

« on: March 30, 2015, 06:34:56 PM »

Hello I am a new member.
Last year I purchased the Ultimate version and it worked great. I also got the backup disc. The computer shut down suddenly and now Qimage wil not work, it has lost all the settings. Do I uninstall Qimage . will the back up disc reinstall Qimage Ultimate.
Thanks in advance for any help. robertt.


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Terry-M

The Honourable Metric Mann
Forum Superhero

Posts: 3251

Re: Qimage Ultimate

« Reply #1 on: March 30, 2015, 07:15:44 PM »

Hi Robert,

Code:

The computer shut down suddenly and now Qimage  will not work, it has lost all the settings. Do I uninstall Qimage . will the back up disc reinstall Qimage Ultimate.

If you do need to re-install QU, there's usually no need to uninstall first.
There have been many updates to QU in the past year, if you've downloaded those and at least kept the latest, use that rather than the disc.
Terry


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robertt

Newbie

Posts: 2

Re: Qimage Ultimate

« Reply #2 on: March 31, 2015, 04:58:29 PM »

Terry-m, Thanks for your reply. I moved back to a restore point but it was just the same. Then I realised it was the profiles that were missing for the Canon pro 100 so I put the
Canon disc back in and installed again. All the drivers and profiles are back in. Qimage is working ok again.
robertt.