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Printer starts printing again after order complete
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Topic: Printer starts printing again after order complete (Read 5306 times)
DougMPhoto
Newbie
Posts: 14
Printer starts printing again after order complete
«
on:
June 12, 2019, 11:15:03 PM »
I just got my Epson 7800 repaired and upgraded QU to v. 2019.122. After I sent a single 8x10 print to the printer, which printed fine, the printer printed another 8x10 but just as a small 1/2" strip of the photo. It even happened when I tried the unclog feature. It printed on 1/2 page as I requested then another 1/2 " strip got printed. I tried printing in borderless mode as well as non-borderless.
Also, when I click on borderless printing, the print resolution changes to 371 ppi instead of 360 ppi.
Any suggestions? This did not occur until I upgraded.
«
Last Edit: June 13, 2019, 12:21:35 AM by DougMPhoto
»
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Fred A
Forum Superhero
Posts: 5644
Re: Printer starts printing again after order complete
«
Reply #1 on:
June 13, 2019, 10:40:43 AM »
Quote
I just got my Epson 7800 repaired and upgraded QU to v. 2019.122. After I sent a single 8x10 print to the printer, which printed fine, the printer printed another 8x10 but just as a small 1/2" strip of the photo. It even happened when I tried the unclog feature. It printed on 1/2 page as I requested then another 1/2 " strip got printed. I tried printing in borderless mode as well as non-borderless.
Also, when I click on borderless printing, the print resolution changes to 371 ppi instead of 360 ppi.
Any suggestions? This did not occur until I upgraded.
OK Easy part first.
360 to 371 is normal as it is preparing to cover the borderless part .
Next I need to know the paper size and the print size.
Fred
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DougMPhoto
Newbie
Posts: 14
Re: Printer starts printing again after order complete
«
Reply #2 on:
June 13, 2019, 01:44:18 PM »
Paper size is 10 inch roll paper. Print size is 10x8. It is a horizontal print.
I printed again this morning and found it printed correctly and did not print second piece. I did change the Orientation to Portrait and that seemed to work for this print.
But please give me your recommendations just to be sure.
Thanks, Doug
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Fred A
Forum Superhero
Posts: 5644
Re: Printer starts printing again after order complete
«
Reply #3 on:
June 13, 2019, 08:27:52 PM »
Quote
But please give me your recommendations just to be sure.
Sorry t be so late; sick wife
It looks like the driver dislikes doing borderless on smaller than A3
So it scales or enlarges the print INTERNALLY./
It appears that Qimage saw the extra size and must have took the overage to page two.
Hope this helps. See attached.
Fred
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DougMPhoto
Newbie
Posts: 14
Re: Printer starts printing again after order complete
«
Reply #4 on:
June 13, 2019, 09:12:08 PM »
Thanks. I think I got it. I changed some settings in my printer driver and that corrected the problem.
Thank you for your help.
Doug
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