Hi Alberto,
There's many of us who are printing with QU 2014 and using the same configurations as for v2013 and getting perfect prints.
There must be something different in your case, a driver setting or possibly some corruption.
Do you have saved Printer settings in QU and are you re-calling the right one?
Please double check your driver settings from within QU and your Colour management settings in QU.
If all is ok. there, try clicking Help and Reset printer settings. Then set up again from scratch including the driver settings from within QU. Save the Printer settings.
Terry

Hi, Fred and Terry,

I don´t know what’s happens, isn’t printer problem, I do many tests on my 3 HP Z3200, change computers, change papers to Photographic RC, Fine art Matte and Fine art glossy, change profiles, do new profile and results are the same. If I do something wrong I do 3 times and don’t know what is it?

I spent much paper in tests on RAG papers like Hahnemuhle Photo Rag 308 and Canson RAG 310 the problems are much evident., see attach.

All prints on QU14 have the same result with print without colour management, but if I print using QU13 is perfect, something has changed and QU14 don´t manage colours to my printers.

I check again all settings and don´t know where the problem is. I reset printer setting and don’t problem solve, now I can uninstall QU14 and use the old one to do my job.

thanks
Alberto dy
 

I Fred,

All settings are the same of your images.

Yes, I try many images and profiles in JPG and tiff all whith embedded profile,  using Photoshop, Lightroom and the same image and profile on Qimage, every time on Qimage U 2014 don’t  manage colour, but using in same way Qimage 2013 is perfect.

I uninstall Qimage14, delete all files in windows and make a new and clean install, the problem happens again, no differences.

Is possible Qimage14 color management work in a different way them 2013 version and some bug in communication? My problem started after doing installation of the first version of 2014.

Thank you for your help

Hi Fred,

Fred,
Thank you for your support.

Is possible I do something wrong, but remember, my print studio has a Hahnemuhle and Canson certificate of excellence in fine art print, My studio are totally calibrated, including wall using Mussel N, Calibrated monitors, illumination with no metamerism, white floor and no windows or colours changing my ambient.  I teach workflow and colour management on photographic graduate university course and I use Qimage a long time. I not a newbie, but is possible I do not se something.

Now I uninstall again QU2014 and reinstall version qu13-123 and work perfect, unsintall qu13 and reintall Qu14 and problema comes again. I think is some kind of bug on new version.

I use many images and diferent papers,  look the second images, my today tests only after lunch.

The main image is a color test chat created by me 3 years ago and I use it for verification testing of color and visual inspection before using the I-One Pro to have an output with perfect color profile. This image at: http://www.aphoto.net.br/aphoto-ref.tif

I really like Qimage and my workflow in the studio printing is based on it, which need information I am available.

Thank you
Alberto dy

Alberto,

I'm trying to understand how you are printing in QU.  You mention a couple of times that you are printing with "don't manage colors".  What does that mean?  Are you printing in QU with "Prtr ICC" set to "OFF"?  Or does that mean you are using a printer profile but you have color management turned off in the driver?  These are the key questions we need to know.  To sum up:

(1) Are you using a printer profile in Qimage Ultimate's "Prtr ICC".  If so, what profile (please email it to me at mchaney@ddisoftware.com).
(2) If you are not using a printer profile, let me know the settings you are using in Prtr ICC.
(3) Have you tried 2014.101?  v2014.102 had an update to the color management engine to the latest revision.

Keep in mind that we have a lot of people using the latest version(s) and we've tested it quite extensively ourselves.  I see nothing to indicate that there are any issues with color management in the 2014 versions but the answers to the above should lead us to a solution either way.

Edit: I just took an image and printed it with one of my Epson printer profiles three different ways in three different versions.  I used QU v2013.125, v2014.101, and v2014.110 and I printed three different ways from each of those: with the printer profile (an Epson Luster Paper profile), with no profile (off), and with "let printer/driver manage color".  All three prints in all three versions were identical WRT color.  So like Fred, I suspect something else is going on here.  Maybe when you switch between the versions or install the old one, the old one is picking up some different settings or something?

Thanks,
Mike

Alberto,

Please answer the questions posted directly above your post.  There is no way I can help you if you do not answer the questions as no one else is having any issues at all with color management in QU 2014.  I even did some more testing after I read your posts (again, see above) and can confirm that all is working as it should in QU 2014 no matter which options you choose.  But the answers to my questions will be needed in order to point us in the right direction of where to look next.

Thanks,
Mike

By any chance are you running QU 2014 with the interpolator turned off?  On your main window, bottom right, where it says "prints" and "posters", does yours say "Off"?  In comparing the 2013 --> 2014 changes, I discovered that it won't honor the printer profile if you have interpolation/res set to "Off".  So if you turn interpolation off, there is a bug that also turns off the printer profile.  As long as any other resolution (other than "Off" is selected), all works fine.

Mike