|
Title: cropping issue after XP->W7 transition Post by: BillHorne on July 09, 2014, 07:22:44 PM After updating from XP to Windows 7 I'm encountering an issue trying to print a 5" x 10" image with some text below it on letter sized paper. This saved job used to print perfectly under XP. Now the last few millimetres of the image are not printing, as if I was not using borderless settings, yet I do have the driver set to borderless, and Auto Crop is set to On. What am I missing here?
See http://www.claireart.ca/sunset1.jpg and http://www.claireart.ca/sunset2.jpg for screenshots (having trouble uploading via the forum today). Thanks. EPSON Stylus Pro 4000 Ultrachrome Qimage Ultimate v2014.243 Intel Core Duo CPU @ 3 GHz + 3 GB RAM; NVIDIA GeForce 9400 GT video card Windows 7 64 bit professional Title: Re: cropping issue after XP->W7 transition Post by: Fred A on July 09, 2014, 08:56:41 PM Quote What am I missing here? Hard to tell because I don't know where the border came from and whether that is included in the 5 x 10 or outside of 5 x 10. You show a printable area of 10.766. If the border has been added to that, it might be larger than .12 inches, or greater than 10.766 On the other hand, did you change anything in the page layout tab? See screen snaps 112 should be no checks on left side as shown. Just checking... Fred PS I just check the size again in the 4000. If Borderless is invoked, the printable area should have changed to 11 x 8.5 See screen snap.Show 10.997 Yours shows 10.766 Title: Re: cropping issue after XP->W7 transition Post by: BillHorne on July 09, 2014, 09:42:11 PM Thanks, Fred. In my transition from XP to W7 I updated image paths and paper settings. The W7 driver for the Epson 4000 seems significantly different from the XP driver, and it's possible I tweaked something inadvertently, such as the Expansion settings (which I set to Retain Size after printing an image that was 5.125" inches wide instead of 5"). I don't remember that in XP, but maybe it was there all along :-o
My Epson 4000 Page Layout properties look identical to yours, i.e. no checks on the left side, except I had unchecked Optimize Enlargement (fearing it might override Retain Size!). I have rechecked it now on the assumption that is just my own paranoia. It's a mystery to me as to why Qimage is not reading my printable area as 11 x 8.5. So I just tried a little toggle test: When I change "Paper Tray (Borderless)" to "Paper Tray", Qimage reads the printable area as 8.266" x 10.333", which seems to be what's being used when I have it set to Borderless, i.e. the printer is clipping a portion of the image at the bottom of my page.. The weird thing is that changing it back to "Paper Tray (Borderless)" it now displays as 8.498 x 10.998. I was hoping that this might have solved my problem, but it's still clipping the bottom 1/8" of my image/text, which is 17/32" from the bottom edge of the paper. Puzzling. |