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Title: Driver Scaling Detected - and - cannot keep borderless printing disabled... Post by: clinchfield on March 09, 2022, 03:48:54 AM I am using Qimage Ultimate v2022.120 and Photoshop with a Canon PRO-1000 on Windows 11. After clicking the + to add a print and clicking the printer icon, I get a Warning dialog that reads "Driver scaling detected." To resolve the issue, it suggests using the Properties button to check driver settings and UNcheck any Reduce/Enlarge option(s) in the driver.
The only thing in the settings I can find that comes close is the Borderless Printing checkbox. I don't want borderless printing anyway (and I had unchecked this box after I installed the driver earlier today). If I uncheck Borderless Printing and close the Properties window I still get the Warning dialog when I try to print. I open the Properties again and see that Borderless Printing is checked. Same thing happens if I try to choose "Normal-size" (as opposed to Borderless) under Page Layout on the Page Setup tab of the Properties window. I have restarted QU and Windows but the issue is still present. Suggestions, please, on how to resolve the Waring dialog (or do I just check "Do not display this message again"?) AND does the stubborn Borderless Printing feature have anything to do with the QU warning? Title: Re: Driver Scaling Detected - and - cannot keep borderless printing disabled... Post by: Fred A on March 09, 2022, 08:20:06 AM Quote The only thing in the settings I can find that comes close is the Borderless Printing checkbox. I don't want borderless printing anyway (and I had unchecked this box after I installed the driver earlier today). If I uncheck Borderless Printing and close the Properties window I still get the Warning dialog when I try to print. I open the Properties again and see that Borderless Printing is checked. Same thing happens if I try to choose "Normal-size" (as opposed to Borderless) under Page Layout on the Page Setup tab of the Properties window. I have restarted QU and Windows but the issue is still present. Suggestions, please, on how to resolve the Waring dialog (or do I just check "Do not display this message again"?) AND does the stubborn Borderless Printing feature have anything to do with the QU warning? It is most likely that you have scaling turned on. Open driver and click Page setup tab. Click scaling button and make sure the scaling is set to 100%. Select Normal.size. Now re select the Scaling Button. Make sure the 100% setting has not changed Fred. Title: Re: Driver Scaling Detected - and - cannot keep borderless printing disabled... Post by: clinchfield on March 09, 2022, 03:47:00 PM Quote make sure the scaling is set to 100%. Select Normal.size. Now re select the Scaling Button. Make sure the 100% setting has not changed I did that and Scaled was set to 100%. I selected Normal, then re-selected Scaled. Scaled was still at 100%. When I clicked the Print button, I got the warning again. I then opened Properties and Borderless was checked in the Quick Setup tab and Borderless was selected in the Page Setup tab. Any other suggestions as to what the issue might be? Title: Re: Driver Scaling Detected - and - cannot keep borderless printing disabled... Post by: admin on March 09, 2022, 04:15:28 PM If you intend to print borderless, you can ignore the warning but in your case if you are turning it off and it's coming back on, try resetting the driver. To do that, hold the shift key while you click the "Properties" button to open the driver. Then make all selections you need in the driver (including turning borderless off) and click OK to accept the driver changes. See if the change (turning off borderless) holds. If you still have trouble, try to post screen shots of the driver settings.
Regards, Mike |