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Author Topic: Email issues with Updating for Latest QI-U  (Read 4061 times)
vdr
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Posts: 107


« on: September 12, 2022, 12:28:34 AM »

Hello Mike,
I may not be doing this correctly.
My OLD (Original) Email shows in the Help area when I open QI-U.  The same OLD previous email is displayed to be used to send me an email with "How to update" details.
Both of these were detected today when I decided to update to the latest version.
I assume you have my present (current) Email since it was used when you processed my Lifetime purchase for QI.

My Regards,
Vernon
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admin
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Email
« Reply #1 on: September 12, 2022, 11:00:05 AM »

The email on file is your gmail address.  The last time you requested an update was August 14.

If Qimage shows the old address, change it: go to Help, Registration Info, type the new address in the box, and click the Complete Registration button.

Regards,
Mike
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vdr
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Posts: 107


« Reply #2 on: September 12, 2022, 09:06:04 PM »

Thanks Mike,

That is the first time in over 24 years I have needed to change that reference since I had the previous Email for many years.

Regards,
Vernon
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