JustGeorge
Jr. Member
Posts: 93
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« Reply #15 on: December 21, 2020, 03:01:56 AM » |
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Mike's points highlighting compatibility mode and running the install as admin are really important.
A few more thoughts: I just checked, compatibility mode offers two for Win XP, SP 2 & 3. Try both. And I'm foolhardy enough that if neither worked, I'd try Windows 8.1 (8.0 might work, but I doubt it; last resort).
On that MS page, another suggestion is to clear the print spooler. More often than not, and unless you have something important pending, a good step before the next attempt to install the Epson driver. I think QU might have a button for that, I haven't really looked into it yet. I've used the following instructions for a few years; it does require use of either a command prompt or running PowerShell, as an admin. Here's the condensed, basic instructions. Once opened, type in the following lines, pressing Enter after each line.
net stop spooler
DEL /F /S /Q %systemroot%\System32\spool\PRINTERS\*
net start spooler
One last consideration: routine uninstalling in Windows is not always totally effective. About a year ago, when I uninstalled the Canon XPS driver to go all in on the standard Canon driver, I used an uninstaller program. I've used a couple over the years, Hi-Bit Uninstaller is my current favorite. It's available as a portable app; if you're not familiar or comfortable with those, just run the installer version. I think the portable version is only available direct from Hi-Bit, the installer is downloadable from MajorGeeks.com. This cleans out lots of other leftover stuff from an installation that might cause issues with a re-install. There's a short video tutorial at MG. Something simpler, but just as effective, is Geek Uninstaller, completely portable, also at MG.
And it might be a good idea to make sure you have a really current System Restore point, not just a recent one from the Windows schedule.
Once again, good luck.
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