Mike Chaney's Tech Corner

Mike's Software => Qimage Ultimate => Topic started by: rani on June 09, 2015, 04:01:41 PM



Title: Error- Division by zero
Post by: rani on June 09, 2015, 04:01:41 PM
Hi,

I get this message when trying to use Unclog + schedule.
when clicking the OK button the cursor sign is changing to timer and the software is not responding.

Any advice?


Title: Re: Error- Division by zero
Post by: admin on June 09, 2015, 04:09:07 PM
Not getting any similar reports so can you give us some more information?  What does your unclog schedule look like?  Maybe you can post a screen shot of the settings before you click OK.

Regards,
Mike


Title: Re: Error- Division by zero
Post by: rani on June 09, 2015, 04:48:15 PM
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Title: Re: Error- Division by zero
Post by: rani on June 09, 2015, 04:48:39 PM
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Title: Re: Error- Division by zero
Post by: rani on June 09, 2015, 04:49:03 PM
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Title: Re: Error- Division by zero
Post by: rani on June 09, 2015, 06:24:24 PM
More info:

1. The error pop up even if i try to queue the file or try to print it immediately.
2. Another error pop up- not enough memory. (no need to say- the machine has 32gb ram and much more ssd free space)
3. Manual print placement is "stuck"
 


Title: Re: Error- Division by zero
Post by: admin on June 09, 2015, 06:54:24 PM
Looks like you've set your paper size to 444 x 14994 mm (about a half meter by 15 meters or 17 inches x 49 feet)!  When you do your printer setup in the unclog dialog (setup button), give it a more reasonable page size such as the suggested letter or A4 size and the problem should go away.

Mike


Title: Re: Error- Division by zero
Post by: rani on June 09, 2015, 07:40:32 PM
"Note to self: Do not make any changes if you have not slept for two days!!"

Looks like you've set your paper size to 444 x 14994 mm (about a half meter by 15 meters or 17 inches x 49 feet)!  When you do your printer setup in the unclog dialog (setup button), give it a more reasonable page size such as the suggested letter or A4 size and the problem should go away.

Mike

Mike to the rescue!

Thank you  ;D


Title: Re: Error- Division by zero
Post by: admin on June 09, 2015, 08:35:56 PM

Mike to the rescue!

Thank you  ;D

 8)

You got me though.  ;)  I thought I had trapped all possible error cases but with a page length that long, one of my variables is overflowing before I check it.  I'll have to fix that.

Mike