Mike Chaney's Tech Corner
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Author Topic: after migrate source for printer  (Read 4625 times)
Niels_K
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« on: March 25, 2024, 06:46:38 AM »

Epson 8550 is missing for source cassette 1 and 2, the others are present after migrating to new drive. All extra made icc had to be manually installed too, but somewhat logic thou. Win10pro to win11 pro.
Using Epson photo + have the cassettes as source
so somewhere Q isn't seeing cassette drivers are on PC.
Best
Niels
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« Reply #1 on: March 25, 2024, 05:57:50 PM »

That's not up to Qimage: that's all the printer driver.  So make sure you have the latest Windows driver installed from the Epson website.  Then make sure your media size is set to something that will fit in the cassette: for example if you have any paper larger than 8.5 x 11 selected, the cassette selections are not valid.

Since the driver is "feeding" Qimage with those selections, you can also just click the "Properties" button and go into the driver and make your selections there; if there is something wrong that won't allow you to select cassette 1 or 2, the driver will tell you.

Regards,
Mike
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