Mike Chaney's Tech Corner

Attachment says it all

Looks like the drop down window does not understand Hebrew characters.

Its the first time. In the past and with any version of Qi it was fine.

The machine just got a clean Win 10 installation.

Before that, I copy the application data folder to a different location.
after the clean install, got Qi new copy installed as well (same version).
Then copy back the application data folder to the proper location.
It look to me that something got mess up in the process.

Any advice please?

That is interesting, and I will make sure Mike sees your post.
It sounds like a W10 anomaly.... 
Fred

Thanks Fred!

Some more bugs:

1. Place on deck- not present.
2. When switching to the "edit page" an error pop up.

All the above and the rest keep happening even after I remove Qi, deleted the application data folder, restart the machine and re installed Qi.

Going to try a fresh download one more time to eliminate bad copy.


Edit: no good.

Rani
I am unable to repeat any of your complaints.
When you install QU, can you disable your anti virus during the fresh download and the install?

I don't understand why you keep deleting the Application Data.
The Application data should reside here:

C:\ProgramData\ddisoftware\Qimage
So QU can find it and work with it.

Fred

Aaaah.
Finally reproduced the error.
Had to make a folder like yours.
Fred

Should be fixed now in 2016.118.

Regards,
Mike

Thank you very much Mike!!

Any idea why the "Place On Deck" not functional?
Do not see the icon and when trying to place on deck getting this message:

I don't believe things involving saved/recalled file information such as saved jobs, albums, and on deck (which is a form of album) are going to work on your system where it appears you are mixing multiple languages under a single OS installation.  This is because those are saved in text (console) files which have to be formatted using a "code page" that identifies a single language.  BTW, this has always been the case and this is not a new issue: any prior version of QU would have performed the same way on a system where you do something like pick English as the primary language and then mix something like Hebrew in when naming some folders or files.  If prior versions worked differently for you, it is because you had different language settings in Windows that didn't require switching back and forth between two languages when traversing folders/files.

Mike

2016.119 should now cover all the bases/languages.  :)

Mike

WOW !!
You are the BEST!

All is good and back to normal

Thank you so much...!

I skipped a few versions and just updated to 2016.120 and found some issues related to folder and file naming.
Qimage apparently cannot read anymore some non-english characters like "Ç", "ã", "é" and such. That causes me problem recalling jobs or opening albums when the files or folders include such characters.

Reinstalled 2016.117 and I am back to work. As my folder naming policy includes the client's name, I cannot avoid non standard characters and will have to keep using the older version until it is fixed.

Win 8.1 (Brazilian Portuguese)

Regards.

Thanks for the report.  I see that now.  It is fixed in 2016.121.  What was happening is that any newly saved jobs or albums would work fine with those characters but it wasn't backward compatible with jobs or albums saved pre-119.  In any case, the fix is in 2016.121.

Regards,
Mike

Great!
2016.121 is working perfectly.

Thanks.