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Author Topic: Help  (Read 30596 times)
BackdropJunction
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« Reply #15 on: April 08, 2011, 08:56:45 PM »

okay so I have my first print running.  I just used what I ahd from CS5 and saved it as a PC TIFF.  Wonder why they make em different.  Anyway the print should start soon........

It's been 20 minutes since I hit print.  The driver is just taking forever to load.
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BackdropJunction
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« Reply #16 on: April 09, 2011, 01:12:59 AM »

So i got everything appearing to work except that after three hours of waiting the image had only uploaded about 1/3 to the driver.  I mean where the printer screen comes up and it shows the file going to the printer, the bar was only about 1/3 of the way after the three hours.  The file size saved as a PC TIFF and redueced to 300ppi is 991 MB.
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Fred A
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« Reply #17 on: April 09, 2011, 09:27:16 AM »

Quote
The file size saved as a PC TIFF and redueced to 300ppi is 991 MB.

The file size is still huge.... 991 megabytes,
What are you running Qimage on?   A PC or a Mac using Parallels to run Windows?
Sounds like you might not have the horses.
We have a good number of Windows experts on the forum that can help you here.
They have ways of adjusting the spool size, or memory tweaks...
Not my area of expertise.

Fred
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Terry-M
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« Reply #18 on: April 09, 2011, 09:52:51 AM »

Dave, re.
Quote
The file size is still huge.... 991 megabytes
We need to understand why the file is so large. Is this a single image or one made by stitching several together? From what I can understand from your information, it's a single image from your Nikon.
In that case, convert & edit as you like in CS5 BUT DO NOT UPSIZE. Use the original image pixel size. Please tell us how you came to get such a large file.
Terry
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BackdropJunction
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« Reply #19 on: April 09, 2011, 10:36:26 AM »

The file is stitched together from a series of photos.  Often as many as 20 images combined
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BackdropJunction
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« Reply #20 on: April 09, 2011, 10:37:19 AM »

Yeah I read about the driver too but using Preview on my MAC I have printed up to 126" with no issue so far
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Terry-M
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« Reply #21 on: April 09, 2011, 10:48:02 AM »

Quote
Yeah I read about the driver too but using Preview on my MAC I have printed up to 126" with no issue so far
Sorry, the driver limit was a "red herring"; Fred has told me that it's ok in Banner mode.
Terry
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Fred A
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« Reply #22 on: April 09, 2011, 10:48:46 AM »

Quote
Yeah I read about the driver too but using Preview on my MAC I have printed up to 126" with no issue so far

Qimage will print to the length of the roll as long as you have resources in the computer to handle it.

I use the User Defined page size. The 4880 has a 17.00 width limit and 595.5 inch length limit (roll size)
You will need borderless to get 17.00 wide print.
Set the length to 217.00 inches. One inch larger than the print you need. Roll paper/banner mode.
I get a print file size of 1402 MB. I click print and it moves along reasonably well.

Fred
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Fred A
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« Reply #23 on: April 09, 2011, 10:57:11 AM »

Quote
Yeah I read about the driver too but using Preview on my MAC I have printed up to 126" with no issue so far
Sorry, the driver limit was a "red herring"; Fred has told me that it's ok in Banner mode.
Terry

Remember (when was it last year?) when the Olympics were held in Vancouver, Many requests and thank yous to Qimage for Getting large banners printed for the Olympics. That is the way they were printed,
Fred
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BackdropJunction
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« Reply #24 on: April 10, 2011, 02:11:29 AM »

I missed one of the questions earlier.  I am running on a MAC using Parallels.  I emailed Mike and he told me that according to what QI tells me I have for memory it should be working just fine.

I have been looking into getting another 4 GB of RAM just to make things go a little faster when running CS5 anyway.  As I undersdtand it a MAC with Parallels essentially splits the RAM between the two operating systems so this would effectively double my RAM and should help the process.
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BackdropJunction
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« Reply #25 on: April 10, 2011, 02:41:41 AM »

Just as some more info.  I tried to print a normal JPEG file size 5.2 MB.  Should be no problem.  Everything goes fine up to the point that the printer dialogue box opens.  Ten minutes later its not even half loaded.  No other programs running but QI and the associated printer stuff.
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rayw
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« Reply #26 on: April 10, 2011, 03:08:33 AM »

Hi,

Just a thought - windows has its own print queue - you can open it from the little printer icon on the task bar. You may have a file or a number of files 'jammed' in there. Cancel all the jobs in that queue, and make sure that the printer you are printing to is the one you want, and it's on-line. fwiw, for the sort of images you are making, a high resolution is not required - you do not want the background image having higher detail than the models  Cheesy. A relatively small jpeg will be fine. You will probably want to do various distortions (transforms) and fade colours to give the effect of distance as well as selective blurring to make it look right, and a smaller file will considerably speed up that process in photoshop.

Best wishes,

Ray
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BackdropJunction
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« Reply #27 on: April 10, 2011, 03:23:46 AM »

Thanks Ray,  the print cue is clear.  CS5 does not give the option of saving as a JPEG at the size it is.  I will try and reduce the DPI further to see if that helps.  What's wierd is that the smaller print encountered the same problem.

Also whenever I go to print with the 4880, the printer box for the 610 also opens.  I delete the items in the cue and close the box.  The 4880 box also opens and appears to be loading just incredibly slowly.
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admin
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« Reply #28 on: April 10, 2011, 02:27:05 PM »

Also whenever I go to print with the 4880, the printer box for the 610 also opens.  I delete the items in the cue and close the box.  The 4880 box also opens and appears to be loading just incredibly slowly.

This and the time delay indicates there is a problem with the connection between Windows and your 4880 driver.  There are other Mac threads here that talk about the fact that you have to install the printer driver and to ignore the Mac instructions about installing that generic HP driver.  Maybe uninstalling both (610 and 4880) drivers and reinstalling only the 4880 (for now) and testing would lead to results.

I know getting Windows properly configured on a Mac can be a little tricky but once the kinks are worked out, I've heard from a lot of people who do it successfully.  Just put "parallels" in the search box up top here and you'll see some success stories (and possibly some help for you).

Mike
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BackdropJunction
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« Reply #29 on: April 10, 2011, 07:58:50 PM »

That did it.  My first 216" print is running right now.  Thanks for all the help from everyone.  THe learning curve with printing large format stuff is daunting at times.
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