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Author Topic: need a little help with a new computer and qimage  (Read 4884 times)
msadat
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« on: October 06, 2015, 08:08:20 PM »

so got a new computer (windows 10), installed qimage and copied all my other setting from the old computer, as soon i loaded the printer, qimage said should restore and i said yes. now it goes through the motion including the epson monitor showing up and it shows it is printing but nothing prints. what do i need to do, thx




ps
the printer is connected and i can print to it from other apps
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Fred A
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« Reply #1 on: October 07, 2015, 09:03:20 AM »

Quote
so got a new computer (windows 10), installed qimage and copied all my other setting from the old computer, as soon i loaded the printer, qimage said should restore and i said yes. now it goes through the motion including the epson monitor showing up and it shows it is printing but nothing prints. what do i need to do, thx

I am not fully understanding what you did.
Did you INSTALL the printer driver from Epson in the new computer.Huh?
Windows comes with some sort of a skeleton driver that works with some programs.
You need to install the REAL driver.
What printer do you have?

Copied settings??
All your saved jobs and such?
Does loading a previously made Printer setup load into Qimage?

Info please??
Fred
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msadat
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« Reply #2 on: October 07, 2015, 01:42:50 PM »

i installed all the print drivers, just copies the qimage setting
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Fred A
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« Reply #3 on: October 07, 2015, 04:09:07 PM »

Quote
What printer do you have?


Does loading a previously made Printer setup load into Qimage?
Please answer the above.
I had a similar problem because the old printer driver has a "copy 1" appened to it, and my new installation did not.

Let's ty this: Forget about any pre sets.
Click HELP and reset Printer.
Now open the print setup in Qimage. Find your printer (if you have more than one)
Manually set the paper type, and the quality settings etc.
Close that and try to print.
What happens??   Does Qimage make a print file? Do you get any error messages?
Do you have another printer which is the default, and Qimage thinks you want to print there.
How about some information??

Fred
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