Mike Chaney's Tech Corner

Mike's Software => Qimage Ultimate => Topic started by: archivalarts on November 13, 2020, 08:46:22 PM



Title: Information window
Post by: archivalarts on November 13, 2020, 08:46:22 PM
Hello all, I am a newbie to this forum but have been using QImage for many years.
Every time I click on a customers folder to select images for printing, a window comes up regarding unsupported files.
This window always comes up the first time you use a new folder and then it does not show the next time you access the folder.

My question is.. is there any way to turn off this "information window"?
One of my employees said the rip crashed and now this window is coming up on every folder we access..including ones we have used for months.
(I suspect when the rip opened after the crash, he opted to reset QImage instead of open as normal and the preferences got reset.)
We have hundreds of folders we use for QImage and we have read the info enough that it is not needed!!


Title: Re: Information window
Post by: admin on November 13, 2020, 09:30:02 PM
It is not "normal" to have unreadable files in every folder.  Do you know what type of files are causing the problem?  If it is a file format you don't need/use, you could uncheck that file type so it doesn't try to read them.

Regards,
Mike